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Fix Microsoft Forms Quiz Submission Message Disappeared
Question details
Users are unsure if their original response was retained when a Microsoft Forms quiz submission message disappears and unexpectedly allows a second entry.
- Product
- Microsoft Forms
- Device & OS
- not provided
- Scenario
- Completing and submitting a quiz via Microsoft Forms.
- Observed behavior
- The form initially prevents another submission but later allows it, creating uncertainty about whether the first response was successfully saved or deleted.
Before troubleshooting, check if you received an email receipt for your initial submission, as this confirms your response was successfully recorded on the server.
Contact the Microsoft Forms Tech Community
Reach out to official Microsoft support to determine if your specific response was retained, deleted, or affected by form settings.
Because Microsoft Forms processes responses on the server side, users cannot manually restore missing submission confirmations. The Microsoft Forms Tech Community can investigate account-level anomalies and clarify if the form owner altered response settings.
Navigate to the official Microsoft Forms Tech Community forum using your web browser.
Log in using the Microsoft account you used when attempting to submit the quiz.
Create a new topic providing details about the disappearing submission message and ask a moderator to help verify the retention status of your response.
Analyze Your Quiz Results Seamlessly with WPS Office
While you rely on Microsoft Forms for data collection, analyzing exported quiz results requires a robust spreadsheet tool. WPS Office is a free, lightweight alternative to Microsoft Office that perfectly handles exported .xlsx data without formatting loss.
- 1. Download WPS Office: Visit the official WPS website and install the free office suite on your device.
- 2. Export Form Data: Export your Microsoft Forms quiz responses as an Excel workbook.
- 3. Open and Analyze: Open the exported file in WPS Spreadsheet to seamlessly analyze, filter, and format your quiz results.
Frequently Asked Questions
Why did my Microsoft Forms quiz let me submit a second time?
The form creator may have disabled the 'One response per person' setting, or you might be accessing the form from a different browser or incognito window that doesn't recognize your previous session.
How do I know if my Microsoft Forms submission went through?
If enabled by the creator, you will see a 'Thanks' message and an option to print or receive an email receipt. If you are unsure, contacting the form creator to check the backend is the most reliable method.
Can I edit my Microsoft Forms quiz after submitting?
Microsoft Forms does not currently allow respondents to edit a quiz once it has been submitted. If you need to correct an answer, you must contact the quiz creator.
