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Fix Microsoft Planner Email Notifications Continuing After Being Disabled

Maira Mehtab Sep 22, 2026 868 views

Question details

Users are continuing to receive Microsoft Planner task assignment emails despite having turned off the notification settings.

Product: Microsoft Planner
Device & OS: not provided
Scenario: Trying to stop receiving email notifications for task assignments in Microsoft Planner.
Observed behavior: Email notifications continue to be delivered to the user's inbox even after they have been explicitly disabled in the Planner notification settings.

Before you start

Verify that the emails you are receiving are indeed system-generated Planner notifications and not manual emails or alerts generated by separate third-party integrations.

Solution 1Recommended

Check Planner Settings and Power Automate Flows

Ensure that notifications are properly disabled in Planner and verify no active Power Automate flows are triggering the emails.

Navigate to Planner settings

Open Microsoft Planner in your browser, click the gear icon in the top right corner to open Settings, and select 'Notifications'.

Confirm checkboxes are disabled

Ensure that the options for 'Someone assigns a task to me' and 'A task assigned to me is late' are completely unchecked, then save your preferences.

Check Power Automate flows

Log in to Power Automate and review your active flows under 'My flows'. Look for any custom flows that are configured to send emails when a Planner task is modified or assigned, and turn them off.

Solution 2

Escalate to Microsoft Support for a Service-Side Fix

If your settings are correct but emails persist, the issue is likely a known service-side glitch requiring Microsoft's direct intervention.

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Frequently Asked Questions

Why do I still get Planner emails after leaving a plan?

If you are still part of the underlying Microsoft 365 Group, you might still receive group-level notifications. You must leave the M365 Group entirely or ask the group owner to remove you to stop all related communications.

Can I disable notifications for a specific task only?

Microsoft Planner does not currently support muting notifications on a per-task basis; your individual notification settings apply globally to your account for all tasks.

Do team members get notified when I comment on a task?

Yes, if you comment on a task, any other user who has previously commented on that same task will receive an email notification alerting them of the new activity.

How do I stop Group email notifications in Planner?

The Plan owner must go to the Plan settings, select 'Group settings', and uncheck the option for 'Send an email to the group when a task is assigned or completed' to stop group-wide alerts.

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