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Fix Microsoft Planner Labels Not Copied When Duplicating a Plan

Maira Mehtab Sep 24, 2026 869 views

Question details

Users are encountering a technical error where task labels fail to carry over when duplicating an existing plan in Microsoft Planner, even when the option to copy labels is explicitly selected.

Product: Microsoft Planner
Device & OS: not provided
Scenario: Duplicating an existing plan to replicate a departmental workflow while retaining custom task labels.
Observed behavior: The new duplicated plan drops all custom labels, forcing users to spend significant time manually recreating them.

Before you start

Before addressing the label duplication problem, verify that your Microsoft 365 account has full edit permissions for the destination Planner hub, and check if your web browser is fully updated to avoid caching errors.

Solution 1Recommended

Monitor the Official Support Thread and Escalate Feedback

Since this is a recognized ongoing issue on Microsoft's end, reporting your workflow impact directly to Microsoft can help prioritize a backend fix.

Microsoft Planner occasionally experiences synchronization bugs where certain metadata, such as custom labels, drops during the duplication process. As this is a server-side issue, user-side troubleshooting cannot force the labels to copy until a patch is deployed.

Access the Microsoft Feedback Portal

Navigate to the official Microsoft Feedback Portal for Planner using your web browser.

Locate the Active Thread

Search for 'Labels not copying when duplicating plan' to find the ongoing support thread related to this exact issue.

Provide Workflow Impact Details

Upvote the issue and leave a comment detailing how many hours of additional work recreating the labels is causing your department.

Estimated Resolution Date: Currently, Microsoft has not provided an official estimated resolution date for this specific label-copying bug.

Solution 2

Manually Recreate Labels as a Temporary Workaround

Until a permanent fix is released, manually updating the duplicated plan is the only direct way to restore custom labels.

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Manage Projects Effectively with WPS Office

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Frequently Asked Questions

Why are my Microsoft Planner labels not copying over?

This is a known technical bug within Microsoft Planner where the server fails to execute the label copy command during the plan duplication process, despite the user checking the 'Labels' option.

Is there an estimated time for a fix from Microsoft?

As of the latest community updates, Microsoft has not provided an official estimated resolution date. Users are encouraged to follow official support threads and escalate the issue.

Can I copy individual tasks between plans without losing labels?

When moving or copying individual tasks between plans, labels will only carry over if the destination plan already has exact matching custom label names configured beforehand.

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