'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
Fix Microsoft Planner Premium Checklist Missing from My Tasks
Question details
Users are trying to interact with task checklists from the 'My Tasks' view in Microsoft Planner, but the checklists are entirely missing for assignees on premium plans.
- Product
- Microsoft Planner
- Device & OS
- not provided
- Scenario
- An assignee attempts to view and check off items on a task checklist directly from their centralized 'My Tasks' dashboard.
- Observed behavior
- Checklists do not appear in 'My Tasks' for premium-plan assignees, whereas the feature functions correctly for basic plans. The items are unviewable and cannot be completed from this screen.
Verify that your Microsoft 365 subscription is active and check if the checklist missing issue occurs on both the web browser and the Planner mobile app.
Use the Plan Board View and Report the Bug
Bypass the 'My Tasks' bug by accessing your task checklists directly from the main Plan Board while waiting for Microsoft to release an official patch.
This behavior has been identified by the community as a bug specifically affecting premium plans in Microsoft Planner. Because the synchronization between the premium task database and the aggregated 'My Tasks' view is currently failing, you must use a structural workaround.
Your data is not lost; it is simply not rendering in the 'My Tasks' hub. You can access the checklist via the original plan board.
Open Microsoft Planner and click on the 'Hub' or your recent plans list to find the specific premium plan that contains your assigned task.
Click into the plan. Locate the specific task card within its designated bucket on the main Board view instead of relying on the 'My Tasks' page.
Click directly on the task card to open the task details pane. Scroll down to the Checklist section, which will display correctly here, allowing you to check off completed items.
To help expedite a fix, click the Settings (gear) icon in the top right corner of Planner, select 'Send Planner feedback', and detail that premium checklists are missing from My Tasks. Mention that this is a known community issue.
Enhance Your Productivity with WPS Office
While waiting for Microsoft to resolve cloud syncing bugs in Planner, ensure your daily documentation and spreadsheet tasks remain uninterrupted. WPS Office offers a free, lightweight, and highly compatible alternative to Microsoft Office for all your desktop productivity needs.
- 1. Download the software: Visit the official WPS Office website and download the installer tailored for your operating system.
- 2. Install and Launch: Run the quick installation process. Upon launching, you will be greeted by an intuitive, all-in-one workspace.
- 3. Open your files: Drag and drop your existing .docx, .xlsx, or .pptx files into WPS Office to continue working immediately with perfect formatting retention.
Frequently Asked Questions
Why can I see checklists in Planner Basic but not in Premium?
This is a recognized bug affecting Microsoft Planner's premium infrastructure. The data synchronization for the 'My Tasks' aggregated view currently fails to pull checklist items specifically for premium-tier plans, while the basic plan architecture remains unaffected.
Will my checklist data be lost due to this 'My Tasks' issue?
No, your checklist data is completely safe. The issue is purely a display bug on the 'My Tasks' page. You can still view, edit, and complete your checklist items by opening the task directly from the source Plan Board.
How can I track the status of this Microsoft Planner bug?
You can monitor the status of this issue by visiting the Microsoft Tech Community forums, searching for Planner premium bugs, or by checking the Microsoft 365 Admin Center's Service Health dashboard if you have IT administrator privileges.
