Fix Power BI Paginated Reports Not Rendering in Microsoft Edge
Question details
The user needs a solution for a rendering error that prevents Power BI paginated reports from displaying in Microsoft Edge for a specific account.

- Product
- Microsoft Power BI
- Device & OS
- not provided
- Scenario
- Attempting to view and interact with paginated data reports via a web browser.
- Observed behavior
- The paginated reports display a rendering error in Microsoft Edge for one account, despite functioning normally in Google Chrome and for a different account on the same device.
Ensure your Microsoft Edge browser is updated to the latest version and try clearing your browser cache and cookies before proceeding with further troubleshooting.
Use an Alternative Browser or Edge Profile
Since the issue is isolated to a specific account on Microsoft Edge, switching to a proven working browser or creating a fresh Edge profile can immediately bypass the rendering error.
Browser-specific rendering errors are often tied to corrupted local session data, conflicting extensions, or specific profile settings.
Launch Google Chrome or another supported web browser where the rendering issue has been confirmed not to occur.
Navigate to the Power BI web portal and log in with your primary account to view your paginated reports seamlessly.
To continue using Microsoft Edge, click on your profile icon in the top-right corner, select 'Add profile', and log into Power BI in this fresh environment.

Consult the Official Power BI Community
If standard browser troubleshooting fails, escalating the issue to the specialized Power BI community is the most effective way to get targeted expert help.
Manage Your Data and Reports with WPS Office
While complex paginated reports require specialized server tools like Power BI, everyday data analysis, charts, and financial reporting can be seamlessly handled in WPS Spreadsheet. It is a highly compatible, free, and lightweight alternative to Microsoft Office.
- 1. Download WPS Office: Visit the official WPS Office website to download and install the free suite.
- 2. Open WPS Spreadsheet: Launch WPS Spreadsheet and import your raw data files or existing Microsoft Excel reports.
- 3. Create Visual Reports: Utilize the 'Insert' tab to add charts, pivot tables, and graphs to visualize your datasets efficiently.

Frequently Asked Questions
Why do Power BI reports work in Chrome but not Edge?
Browser-specific rendering issues often stem from corrupted cache data, incompatible browser extensions, or specific Chromium updates that affect how Microsoft Edge handles Power BI's complex reporting scripts.
Can clearing my Microsoft Edge cache fix Power BI rendering errors?
Yes. Outdated or corrupted cached files can prevent modern web applications from loading correctly. You can clear it by going to Edge Settings > Privacy, search, and services > Clear browsing data.
Where can I find official support for Power BI paginated reports?
The best place for official support is the Microsoft Power BI Community forums. General Microsoft 365 support channels typically do not have the specialized resources required for Power BI-specific server or rendering issues.




