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Fix Visio Line Jumps Not Working With Connector Types

Partner Editor Oct 8, 2026 870 views

Question details

The user is attempting to build complex diagrams but finds that line jumps only work with standard connector tools and fail when using connector shapes from Visio Extras.

How to Fix Visio Line Jumps Not Working With Certain Connectors

Product: Microsoft Visio
Device & OS: not provided
Scenario: Creating complex flowcharts or network diagrams involving multiple intersecting connector lines.
Observed behavior: Line jumps appear correctly on standard straight connectors but do not render on curved segments or specific connector shapes selected from Visio Extras.

Before you start

Verify that your diagram's routing settings have line jumps enabled globally by checking the Design tab's Layout settings before troubleshooting individual connectors.

Solution 1Recommended

Change to a Supported Dynamic Connector Style

Convert unsupported connectors into dynamic, straight-segmented styles that natively support line jumps.

Line jumps in Visio generally work well on straight segments and right-angle dynamic connectors. They are not supported on curved segments or specialized connector shapes found in Visio Extras.

Select the unsupported connector

Click on the connector line in your diagram that is failing to jump over intersecting lines.

Open the connector context menu

Right-click the selected connector to reveal the appearance and routing options.

Change the connector style

Choose 'Straight Connector' or 'Right-Angle Connector' from the menu instead of 'Curved' or any Visio Extras shape.

Verify the line jump

Check the intersection point on your canvas to ensure the line jump arc now appears correctly.

Change to a Supported Dynamic Connector Style

Compatibility Limitation: Curved segments and certain dynamic connectors inherently lack line jump capabilities in current versions of Visio Plan 2.

Solution 2

Submit a Feature Request via the Visio Feedback Portal

If your diagram strictly requires Visio Extras connectors that lack line jump support, request the feature directly from Microsoft.

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Frequently Asked Questions

Why do line jumps disappear when I make my Visio connectors curved?

Visio only supports the line jump feature on straight segments or right-angle dynamic connectors. Curved connectors natively lack support for this feature, causing the jumps to flatten or disappear.

Will Microsoft add line jumps to Visio Extras connectors?

Currently, there is no published plan or timeline from Microsoft regarding extended line-jump support for Visio Extras or other unsupported connector shapes. Users are encouraged to submit ideas through the Visio feedback portal.

Can I manually force a line jump on an unsupported connector?

No, you cannot manually force a native line jump arc on unsupported connectors. The best workaround is replacing the unsupported line with a standard straight or right-angle dynamic connector.

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