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How to Fix Pinned Reminders Not Working in Microsoft To Do on Android

Emma BrownEmma Brown Oct 9, 2026 869 views

Question details

The user needs to restore the functionality of pinned reminders in the Microsoft To Do mobile application.

How to Fix Pinned Reminders Not Working in Microsoft To Do on Android
Product
Microsoft To Do
Device & OS
Android
Scenario
Managing tasks and reminders on an Android device after a recent system update or app modification.
Observed behavior
The option to keep reminders pinned until viewed, completed, or snoozed has stopped working, causing reminders to disappear prematurely.
Before you start

Ensure your Android device has an active internet connection so your current tasks can sync with your Microsoft account before attempting to clear app data or reinstall.

Solution 1Recommended

Update Microsoft To Do via Google Play

Installing the latest app version can resolve known software bugs affecting notification behaviors.

1
Open Google Play Store

Unlock your Android device and launch the Google Play Store application.

2
Search for Microsoft To Do

Tap the search bar at the top, type 'Microsoft To Do', and select the official app from the results.

3
Update the app

If an 'Update' button is available, tap it to install the newest version. Once updated, open the app to check if pinned reminders are working properly.

Automatic Updates: Consider turning on automatic updates in the Play Store settings to prevent similar app glitches in the future.
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Frequently Asked Questions

Will clearing Microsoft To Do app data delete my tasks permanently?

No, your tasks, lists, and reminders are synchronized with your Microsoft account in the cloud. After clearing the app data, you will just need to sign in again, and all your information will be restored automatically.

Why do Android battery settings affect my app reminders?

Many Android devices have aggressive battery optimization protocols that close background apps to save power. If Microsoft To Do is restricted, it may not be able to maintain pinned notifications. You can fix this by going to Settings > Apps > To Do > Battery, and selecting 'Unrestricted'.

How do I ensure pinned reminders are turned on in Microsoft To Do?

Open the Microsoft To Do app, tap your profile icon or the menu to access Settings, and navigate to the Notifications section. Ensure that the toggle for keeping reminders pinned or persistent is actively switched on.