How to Fix Pinned Reminders Not Working in Microsoft To Do on Android
Question details
The user needs to restore the functionality of pinned reminders in the Microsoft To Do mobile application.

- Product
- Microsoft To Do
- Device & OS
- Android
- Scenario
- Managing tasks and reminders on an Android device after a recent system update or app modification.
- Observed behavior
- The option to keep reminders pinned until viewed, completed, or snoozed has stopped working, causing reminders to disappear prematurely.
Ensure your Android device has an active internet connection so your current tasks can sync with your Microsoft account before attempting to clear app data or reinstall.
Update Microsoft To Do via Google Play
Installing the latest app version can resolve known software bugs affecting notification behaviors.
Unlock your Android device and launch the Google Play Store application.
Tap the search bar at the top, type 'Microsoft To Do', and select the official app from the results.
If an 'Update' button is available, tap it to install the newest version. Once updated, open the app to check if pinned reminders are working properly.
Clear App Cache and Data
Clearing corrupted temporary files can restore normal app functions without requiring a full reinstallation.
Reinstall the Application
A clean installation effectively resolves deep-rooted configuration errors that updates and cache clearing cannot fix.
Enhance Your Mobile Productivity with WPS Office
While resolving your Microsoft To Do notification issues, consider upgrading your mobile document experience. WPS Office is a free, powerful, and lightweight alternative to Microsoft Office, designed to help you view, edit, and share documents effortlessly on Android.
- 1. Download from Google Play: Search for WPS Office in the Google Play Store and tap Install.
- 2. Open Your Files: Launch WPS Office and instantly access your local or cloud-based documents.
- 3. Edit on the Go: Use the rich editing tools to modify documents, spreadsheets, and presentations seamlessly.

Frequently Asked Questions
Will clearing Microsoft To Do app data delete my tasks permanently?
No, your tasks, lists, and reminders are synchronized with your Microsoft account in the cloud. After clearing the app data, you will just need to sign in again, and all your information will be restored automatically.
Why do Android battery settings affect my app reminders?
Many Android devices have aggressive battery optimization protocols that close background apps to save power. If Microsoft To Do is restricted, it may not be able to maintain pinned notifications. You can fix this by going to Settings > Apps > To Do > Battery, and selecting 'Unrestricted'.
How do I ensure pinned reminders are turned on in Microsoft To Do?
Open the Microsoft To Do app, tap your profile icon or the menu to access Settings, and navigate to the Notifications section. Ensure that the toggle for keeping reminders pinned or persistent is actively switched on.




