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How to Access Microsoft Stream Classic After Retirement
Question details
Users need to know how to access or retrieve their video content following the retirement of the Microsoft Stream Classic platform.
- Product
- Microsoft 365
- Device & OS
- not provided
- Scenario
- Attempting to locate, view, or migrate legacy video content originally hosted on Microsoft Stream Classic after the service was discontinued.
- Observed behavior
- Microsoft Stream Classic is no longer accessible, preventing users from viewing older videos unless they access them through the new Stream on SharePoint or have an administrator migrate them.
Ensure you have your Microsoft 365 login credentials handy and know how to contact your organization's IT tenant administrator if your legacy videos are missing.
Use Stream on SharePoint
Since Stream Classic is retired, all active and migrated video content is now accessed through the new Stream on SharePoint interface.
Microsoft has transitioned video hosting from the classic portal to SharePoint and OneDrive. You can access the new Stream application directly from your Microsoft 365 dashboard.
Navigate to https://www.microsoft365.com in your web browser and sign in using your organizational or school account.
Click the App Launcher icon (the grid of dots) in the top left corner of the screen and select 'Stream' from the list of applications.
Use the search bar at the top or browse the 'Recommended' and 'Recent' sections to find videos that have been migrated to SharePoint or OneDrive.
Contact Your Tenant Administrator for Missing Videos
If you cannot find older videos in Stream on SharePoint, your IT administrator needs to locate or migrate the legacy content.
Enhance Your Productivity with WPS Office
While you coordinate with your IT department to migrate your Microsoft Stream videos, you can streamline your everyday document tasks with WPS Office. It is a powerful, lightweight, and completely free alternative to Microsoft Office that includes Word, Excel, PowerPoint, and PDF tools in a single application.
- 1. Download and Install: Visit the official WPS Office website and download the free installer for your operating system.
- 2. Open Your Files: Launch WPS Office and directly open your existing .docx, .xlsx, or .pptx files without formatting loss.
- 3. Work Seamlessly: Edit, save, and share your documents exactly as you would in Microsoft Office, completely free of charge.
Frequently Asked Questions
When was Microsoft Stream Classic officially retired?
Microsoft Stream Classic was officially retired and became generally unavailable on October 15, 2023, unless an organization's tenant administrator requested a specific temporary extension.
Where are my videos stored after the Stream Classic retirement?
Once migrated, your video content is hosted on Stream on SharePoint, meaning the actual files are stored securely within your organization's SharePoint team sites or your personal OneDrive for Business.
Can regular users migrate their own Stream Classic videos?
No. Only Microsoft 365 tenant administrators have the necessary permissions and access to the Microsoft migration tool required to move content from Stream Classic to SharePoint.
What should I do if the Stream on SharePoint link doesn't work?
If you receive an error when trying to access Stream on SharePoint at microsoft365.com/launch/stream, there may be an issue with your account licensing. Contact your IT administrator so they can investigate or submit a support ticket to Microsoft.
