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How to Become an LMS365 Administrator During a Trial

Tauseeq Magsi Sep 25, 2026 869 views

Question details

The user needs to elevate their account permissions to an administrator role while evaluating an LMS365 trial environment.

How to Become an LMS365 Administrator During a Trial

Product: LMS365
Device & OS: not provided
Scenario: Setting up or evaluating the LMS365 platform and requiring administrative access to test backend features and configure settings.
Observed behavior: The user's current account lacks the required administrative privileges to manage the LMS365 trial, and they need instructions to assign or change these permissions.

Before you start

Identify your organization's Microsoft 365 Tenant Administrator, as elevating permissions for integrated apps like LMS365 typically requires Global Admin or SharePoint Admin approval.

Solution 1Recommended

Contact Zensai Support for Administrator Assignment

Since LMS365 is a third-party application developed by Zensai, you must follow their official support channels to request or assign administrative roles.

LMS365 integrates tightly with Microsoft 365 but is independently managed by its creator, Zensai. Microsoft Community and general Microsoft 365 support cannot modify user roles or permissions within this third-party application.

Open Microsoft AppSource

Navigate to the Microsoft AppSource directory in your browser and search for the LMS365 application page.

Locate Support Resources

Scroll down to the application details section to find the official support and help links provided by Zensai.

Submit a Support Request

Reach out directly to the Zensai support team, providing your trial tenant details, and request administrative privileges.

Consult Your Tenant Admin

Alternatively, ask your organization's Microsoft 365 Global Administrator to access the LMS365 Admin Center and manually assign the administrator role to your user account.

Third-Party Application Limitation: Microsoft support does not have the authorization or backend access to change permissions in third-party software. All LMS365 role changes must be routed through Zensai or your internal Global Administrator.

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Frequently Asked Questions

Can Microsoft support help me become an LMS365 administrator?

No. Because LMS365 is developed and managed by a third-party vendor (Zensai), Microsoft 365 support agents do not have the backend access or authorization to modify your permissions within the LMS365 application.

Who within my organization can assign the LMS365 role?

Typically, your organization's Microsoft 365 Global Administrator or SharePoint Administrator handles the initial deployment of integrated apps and has the authority to assign the LMS365 administrator role via the LMS365 Admin Center.

Where can I find the official documentation for LMS365 permissions?

You can access official guides and support documentation by visiting the LMS365 application page on Microsoft AppSource and clicking on the provided support links to reach Zensai's help center.

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