How to Change a Microsoft Stream Video Thumbnail in Microsoft Forms
Question details
Users need a way to change or update the video thumbnail for Microsoft Stream videos embedded into Microsoft Forms.

- Product
- Microsoft Forms
- Device & OS
- not provided
- Scenario
- Adding Microsoft Stream MP4 videos to online courses or quizzes in Forms.
- Observed behavior
- Forms selects an unexpected video frame as the default thumbnail and provides no built-in settings to modify it.
Ensure you have the necessary edit permissions for the source video file in Microsoft Stream or SharePoint before attempting to modify its thumbnail settings.
Change the Video Thumbnail at the Source in Microsoft Stream
Since Microsoft Forms lacks a native thumbnail editor, you must upload or select a custom thumbnail within Microsoft Stream before embedding the video.
Microsoft Forms inherits video metadata, including the thumbnail, directly from the source file. To change what appears in your form, you must adjust the video's properties in Stream (on SharePoint).
Navigate to Microsoft Stream or SharePoint where your video is hosted. Open the video and click on the 'Video settings' option located in the top-right corner.
In the settings panel, expand the 'Thumbnail' section. You can choose to upload a custom image or select a specific frame from the video to serve as the new thumbnail.
Save your thumbnail changes. Go back to Microsoft Forms, delete the existing video from your quiz question, and re-paste the video URL to force Forms to load the updated thumbnail.

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Frequently Asked Questions
Can I change the video thumbnail directly inside Microsoft Forms?
No, Microsoft Forms does not currently offer a built-in feature to adjust or replace video thumbnails directly. You must change the thumbnail at the video's source platform.
Why does Microsoft Forms pick a random frame for my MP4 video?
By default, Forms extracts a specific timestamp frame from the linked Stream or OneDrive video. If no custom thumbnail is set at the source, it defaults to this automatically generated frame.
Do custom thumbnails set in SharePoint always sync to Microsoft Forms?
Yes, but you may experience a slight delay. Once you set a custom thumbnail in Stream on SharePoint, you usually need to remove and re-add the video URL in Forms for the new image to reflect.
Does this thumbnail issue affect YouTube videos embedded in Forms?
Videos imported from external platforms like YouTube typically retain the custom thumbnail set by the YouTube creator. The customization limitation primarily affects internal Microsoft Stream or OneDrive videos.




