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How to Disable Email Verification Codes in Microsoft Bookings

Maira Mehtab Sep 21, 2026 868 views

Question details

The user wants to disable the email verification code requirement for clients when they are booking a meeting through the web application.

Product: Microsoft Bookings
Device & OS: not provided
Scenario: Configuring client booking requirements and scheduling policies in the Microsoft Bookings web application.
Observed behavior: Clients are currently forced to enter a verification code sent to their email address before they can finalize booking a meeting.

Before you start

Ensure you have administrator or owner privileges for the Microsoft Bookings calendar, as security and scheduling policies can only be modified by authorized users.

Solution 1Recommended

Consult the Microsoft Bookings Community for Specialized Guidance

Since Microsoft Bookings frequently updates its security configurations, posting in the dedicated support channel is the most reliable way to resolve this specific issue.

Microsoft Bookings has highly specific tenant-level configurations that may override individual page settings. For specialized assistance on whether the email verification (One-Time Password) can be disabled for your specific license, the official community is the best resource.

Visit the Microsoft Tech Community

Navigate to the official Microsoft Tech Community website in your browser.

Locate the Bookings Forum

Search for the 'Microsoft Bookings' dedicated support hub or forum.

Post Your Inquiry

Create a new post detailing your requirement to disable the client email verification code in the web application to get specialized guidance from Microsoft experts.

Solution 2

Check Booking Page Security Settings for One-Time Password

You can manually check your Booking Page settings to see if the One-Time Password (OTP) feature is currently toggled on.

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Frequently Asked Questions

Why does Microsoft Bookings require an email verification code?

The verification code acts as a One-Time Password (OTP) to verify the client's identity, prevent spam bookings, and ensure that the provided contact information is accurate.

Can I remove the email requirement entirely in Microsoft Bookings?

Generally, you must collect either an email address or a phone number to confirm an appointment. However, the strict OTP verification step can sometimes be disabled depending on your organization's admin policies.

Where can I find advanced administrative settings for Bookings?

Advanced settings are typically managed through the Microsoft 365 Admin Center or by using PowerShell, which requires tenant administrator privileges.

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