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How to Fix Azure DevOps Not Showing in Microsoft Loop

Elise WilliamsElise Williams Sep 27, 2026 869 views

Question details

The user is trying to use Azure DevOps within Microsoft Loop, but the option does not appear in the app menu.

How to Fix Azure DevOps Not Showing in Microsoft Loop
Product
Microsoft Loop
Device & OS
not provided
Scenario
Attempting to link or integrate Azure DevOps boards and tasks into a Microsoft Loop workspace for project tracking.
Observed behavior
The Azure DevOps integration option is missing from the Microsoft Loop app menu, even when Optional Connected Experiences are enabled.
Before you start

Ensure you have the necessary administrator contact information, as resolving this integration issue often requires Microsoft Entra ID administrator privileges to check tenant configurations.

Solution 1Recommended

Verify Tenant Configurations and Re-authenticate

Check your connected experiences settings and refresh your session to prompt the Azure DevOps menu option to appear.

The integration between Microsoft Loop and Azure DevOps heavily relies on your organization's tenant settings and Microsoft Entra ID permissions. If the feature is disabled at the admin level, toggling user-level settings will not resolve the issue.

1
Enable connected experiences

Open your Microsoft Loop settings and confirm that 'Optional Connected Experiences' is actively checked and enabled.

2
Verify tenant support

Contact your IT administrator to verify if the Azure DevOps integration is supported and enabled for your specific tenant and Microsoft Loop version via Microsoft Entra ID.

3
Refresh your session

Sign completely out of your Microsoft Loop account, close the browser or application, and sign back in to refresh your app menu permissions.

4
Consult specialized support

If the integration remains unavailable after checking permissions, navigate to the official Microsoft Q&A forums for Microsoft Loop or Azure DevOps to request backend assistance.

Admin Privileges Required: Standard users cannot bypass tenant-level restrictions. If your organization has blocked third-party or cross-app integrations, Azure DevOps will remain hidden.
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Frequently Asked Questions

Why is Azure DevOps not showing up in Microsoft Loop?

This typically occurs because the integration is not supported by your current tenant configuration, your Microsoft Entra ID lacks the necessary permissions, or Optional Connected Experiences are disabled.

Do I need admin rights to enable Azure DevOps in Loop?

While you can toggle Optional Connected Experiences yourself, an IT administrator is usually required to configure Microsoft Entra ID and tenant-level settings to permit the integration.

Where can I get advanced help for Microsoft Loop integrations?

Because these integrations depend heavily on specific organizational setups, advanced troubleshooting is handled in the official Microsoft Q&A forums rather than general community boards.