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How to Fix Excel Plus Cursor Difficult to See on Cloud PC

Natalie TaylorNatalie Taylor Sep 28, 2026 869 views

Question details

The user is having trouble seeing the plus-shaped cursor in Excel while operating a Cloud PC, specifically on an HP EliteBook.

How to Fix Excel Plus Cursor Difficult to See on Cloud PC
Product
Microsoft Excel
Device & OS
Cloud PC (HP EliteBook)
Scenario
Using Excel on a Cloud PC where the cursor becomes almost invisible or behaves incorrectly.
Observed behavior
The plus-shaped Excel cursor is difficult to locate or fails to render properly, though it works fine on other devices like a Dell laptop.
Before you start

Ensure your Cloud PC connection is stable and that your local device's graphic drivers are fully updated before attempting to troubleshoot virtual display issues.

Solution 1Recommended

Verify Excel Version and Adjust Display Scaling

Since Excel lacks a built-in cursor customization tool, checking your version and adjusting the Cloud PC display scaling can help resolve cursor rendering issues.

Cursor rendering can be highly dependent on the Excel version and the Cloud PC session's interaction with local hardware scaling. Adjusting system-level display settings can often force the cursor to render properly.

1
Check Excel Version

Open Excel on your Cloud PC, click on the 'File' menu, and select 'Account'. Check the 'Product Information' section to ensure your Excel is fully updated.

2
Adjust System Display Settings

Right-click an empty area on your Cloud PC desktop and select 'Display settings'.

3
Modify Scale and Layout

Under the 'Scale and layout' section, change the scaling percentage (e.g., from 100% to 125%) to see if the larger UI forces the plus cursor to become visible.

Verify Excel Version and Adjust Display Scaling
Screenshot Limitations: Capturing a screenshot of this issue might be difficult as the cursor often moves or disappears during capture.
Free Microsoft Office alternative

Try WPS Office for a Flawless Spreadsheet Experience

If Microsoft Excel cursor issues persist on your Cloud PC, consider switching to WPS Office. It provides a lightweight, highly compatible spreadsheet tool that runs smoothly across various environments and virtual desktops without rendering bugs.

  1. 1. Download WPS Office: Visit the official WPS Office website and download the free installation package.
  2. 2. Install the Software: Run the installer and follow the on-screen instructions to complete the setup on your PC.
  3. 3. Open Your Spreadsheets: Launch WPS Spreadsheets and open your existing .xlsx files with full compatibility.
Free and lightweight alternative to Microsoft OfficeFully compatible with Microsoft Excel (.xlsx) formatsStable rendering in virtual machines and Cloud PC environmentsFamiliar user interface for a seamless migration
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Frequently Asked Questions

Can I change the cursor color or shape directly in Excel?

No, Microsoft Excel does not provide a built-in setting to customize the appearance, color, or shape of the cursor. It relies entirely on system-wide mouse pointer settings.

Why does the Excel cursor disappear only on my HP EliteBook and not my Dell laptop?

This discrepancy is usually caused by differences in local graphics drivers, display scaling configurations, or how the Cloud PC client interacts with specific hardware components.

How do I report a persistent Excel bug on a Cloud PC?

You can report the bug directly to Microsoft by navigating to File > Feedback in Excel. Be sure to detail the issue and specifically mention your local device hardware and the Cloud PC environment.

Will changing Windows mouse pointer settings affect Excel?

Yes, altering the global Windows mouse pointer settings (via Control Panel > Mouse > Pointers) can sometimes force Excel to render the cursor differently, which might make it easier to see during a Cloud PC session.