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How to Fix Microsoft Launcher To Do Tasks Not Syncing on Android

Maira Mehtab Oct 12, 2026 868 views

Question details

User needs to resolve an issue where tasks are not synchronizing between the Microsoft Launcher feed and the Microsoft To Do app on an Android device.

How to Fix Microsoft Launcher To Do Tasks Not Syncing on Android

Product: Microsoft Launcher and Microsoft To Do
Device & OS: Android
Scenario: Adding tasks to the Microsoft Launcher feed or the Microsoft To Do app and expecting them to appear seamlessly in both interfaces.
Observed behavior: Tasks added in the Launcher feed do not show up in the To Do app, and tasks created in the To Do app fail to appear in the Launcher feed.

Before you start

Ensure your Android device has an active and stable internet connection. Verify that you remember your Microsoft account credentials before proceeding, as you may need to log back in after clearing app data.

Solution 1Recommended

Update Apps and Verify Microsoft Accounts

Synchronization errors often occur due to outdated software versions or if the apps are logged into different Microsoft accounts.

Keeping both applications updated ensures compatibility and patches known synchronization bugs. It is crucial that both Microsoft Launcher and Microsoft To Do are authenticated with the exact same Microsoft account.

Check for updates

Open the Google Play Store on your Android device, search for 'Microsoft Launcher' and 'Microsoft To Do', and tap 'Update' if a new version is available.

Verify Launcher account

Open Microsoft Launcher Settings, tap on your profile or account settings, and note the email address currently signed in.

Verify To Do account

Open the Microsoft To Do app, tap your profile picture in the top corner, and ensure the signed-in email address matches the one used in the Launcher exactly.

Update Apps and Verify Microsoft Accounts

Account verification: If you notice a mismatch, sign out of the incorrect account in either app and log back in with the correct credentials to restore syncing.

Solution 2

Enable To Do in Launcher Feed Settings

The To Do feature must be explicitly activated within the Microsoft Launcher feed settings to display your tasks.

Solution 3

Clear App Cache and Reinstall

Corrupted local app data can sever the background connection between the launcher and the task application.

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Frequently Asked Questions

Why is Microsoft To Do not syncing across my Android devices?

Synchronization issues are typically caused by network connectivity problems, using mismatched Microsoft accounts, outdated application versions, or corrupted app cache blocking the background sync service.

How do I force Microsoft To Do to sync manually?

You can force a manual sync by opening the Microsoft To Do app, navigating to your task list, and swiping down from the top of the screen until you see the loading spinner indicating a refresh.

Will I lose my tasks if I clear the Microsoft To Do app data?

No, your tasks are securely saved to your Microsoft account in the cloud. Clearing the app data only removes local temporary files. Once you log back in, all your synchronized tasks will be downloaded again.

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