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How to Fix Microsoft Lists Error: Field Types Are Not Installed Properly

Adam Davis Oct 14, 2026 870 views

Question details

The user is encountering a field type installation error when attempting to view a Microsoft List in a web browser.

How to Fix Microsoft Lists Error: Field Types Are Not Installed Properly

Product: Microsoft Lists
Device & OS: not provided
Scenario: Accessing and viewing an existing list in a web browser interface.
Observed behavior: An error message displays reading 'Something went wrong. One or more field types are not installed properly' in the browser, though the list still opens correctly in the mobile app.

Before you start

Ensure you have administrative or full edit permissions for the affected Microsoft List before attempting to modify its column settings.

Solution 1Recommended

Modify or Delete Problematic Columns in List Settings

Resolve the field type error by accessing the list settings to delete or change the data type of the unsupported column.

This error typically occurs when a list contains complex fields, such as Lookup or Person/Group columns, that fail to render properly in the modern browser view.

Access list settings

Open your Microsoft List in the browser, click the gear icon in the top right corner, and select 'List settings'.

Review list columns

Scroll down to the 'Columns' section and review recently added fields or complex column types.

Change or delete the field

Click on the problematic column. Either delete it entirely or change its type to a universally supported format, such as 'Choice' or 'Single line of text'.

Save and refresh

Click 'OK' to save your changes, then refresh the list page in your browser to verify the error is resolved.

Modify or Delete Problematic Columns in List Settings

Personal Account Limitations: If you are using a personal Microsoft account, the List settings page may be restricted. Directly manipulating the URL will result in an access-denied error. In this scenario, you must contact Microsoft Support for assistance.

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Frequently Asked Questions

Why does my Microsoft List open in the mobile app but not in the web browser?

The web browser interface relies on specific classic SharePoint field components that might fail to load or be unsupported. The mobile app uses a different rendering method that often bypasses these specific web-based field type checks.

How can I access List settings if the gear icon doesn't show it?

For enterprise accounts, you can sometimes append '/_layouts/15/listedit.aspx?List={List-ID}' to your site URL. However, for personal accounts, Microsoft heavily restricts access to the classic settings page, meaning you cannot bypass this and must rely on Microsoft Support.

What field types are most likely to cause the 'not installed properly' error?

Complex field types such as 'Lookup', 'Person or Group', or 'Managed Metadata' are the most common culprits. Changing these to simpler types like 'Single line of text' often resolves the browser rendering error.

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