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How to Fix OneNote Missing from iPhone Share Menu

Natalie TaylorNatalie Taylor Sep 30, 2026 869 views

Question details

The user needs to restore the OneNote application as a destination in the iPhone Share and Print menu.

How to Fix OneNote Missing from the iPhone Share Menu
Product
Microsoft OneNote
Device & OS
iOS (iPhone 13)
Scenario
Sharing photos from an iPhone using the native iOS Share menu.
Observed behavior
OneNote does not appear in the share menu, is missing from favorite and suggested apps, and the option to add it manually is unavailable.
Before you start

Ensure your iPhone is connected to a stable Wi-Fi network and has enough battery life before attempting to update your iOS system or reinstalling applications.

Solution 1Recommended

Update iOS and Reinstall OneNote

Refreshing the app installation and updating your iPhone's operating system is the most effective way to restore missing iOS share extensions.

Since the Share menu is controlled entirely by iOS, communication glitches between the operating system and third-party apps can cause those apps to disappear from the share sheet. Updating the system and reinstalling the app usually resolves this.

1
Check for iOS Updates

Open the Settings app on your iPhone, navigate to 'General', and tap 'Software Update'. If an update is available, download and install it.

2
Uninstall OneNote

Go to your home screen, long-press the OneNote app icon, select 'Remove App', and then tap 'Delete App' to completely remove it from your device.

3
Reinstall from the App Store

Open the App Store, search for 'Microsoft OneNote', and tap the download icon to reinstall the application.

4
Run OneNote in the Background

Launch the newly installed OneNote app and log in. Leave it running in the background, then open your Photos app and tap the Share icon to see if OneNote has reappeared.

Update iOS and Reinstall OneNote
Contact Apple Support: If OneNote still does not appear in the Share menu after completing these steps, contact Apple Support. The sharing menu and available app extensions are ultimately managed by iOS.
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Frequently Asked Questions

Why do apps unexpectedly disappear from the iPhone Share menu?

Apps can disappear from the iOS Share menu due to outdated iOS software, minor system glitches, or when an app's sharing extension fails to load properly into the system's cache. Reinstalling the app typically resets this connection.

How do I manually edit the iOS Share menu to add apps?

Open any file or photo and tap the Share icon. Swipe left on the row of app icons until you see the 'More' button (three dots). Tap 'More', then tap 'Edit' in the top right corner. From here, you can toggle apps on and off or tap the green plus icon to add them to your favorites.

Does keeping an app open in the background help it appear in the Share menu?

Yes, occasionally iOS requires a third-party app to be actively running or recently opened in the background to correctly register its sharing extension within the system menu.