How to Fix Windows 11 Cannot See Computer or Router on Network
Question details
The user is unable to consistently view other computers, devices, or a router with an attached backup drive on their local network.

- Product
- Windows 11 Local Network
- Device & OS
- Windows 11
- Scenario
- Attempting to access shared network resources or a router-attached backup drive over a local Wi-Fi or Ethernet connection.
- Observed behavior
- The laptop inconsistently displays local network devices and completely fails to show the router, despite Network Discovery, File Sharing, and the Private network profile already being enabled.
Verify that your Windows 11 PC is securely connected to your home or office network and ensure you have administrator privileges to run command-line tools and modify network adapter settings.
Restart Devices and Run the Windows Network Troubleshooter
Rebooting your hardware and utilizing the built-in Windows troubleshooter can automatically detect and resolve common network discovery glitches.
Network discovery issues are often caused by temporary IP conflicts or stalled network adapter drivers that can be quickly resolved with a reset.
Unplug your router from the power source for 30 seconds, then plug it back in. Once the network is back online, restart your Windows 11 laptop.
Click the Start menu, go to Settings > System > Troubleshoot, and select Other troubleshooters.
Locate 'Network and Internet' (or 'Network Adapter') in the list and click the 'Run' button.
Follow the on-screen prompts to allow Windows to automatically diagnose the connection and reset your adapter settings if required.

Reset TCP/IP and Flush DNS Cache
Clearing your DNS cache and resetting the TCP/IP stack resolves corrupted network configurations that prevent device discovery.
Verify WLAN AutoConfig Service and Router Settings
Ensuring essential Windows networking services are running and your router permits local sharing is crucial for network visibility.
Boost Your Productivity with WPS Office
While you troubleshoot Windows 11 network issues to access your shared files, consider using WPS Office for your daily document needs. It's a highly compatible, free alternative to Microsoft Office that lets you view, edit, and collaborate on files seamlessly—even without relying on local network storage.
- 1. Download the Installer: Visit the official WPS Office website and click the 'Free Download' button.
- 2. Install on Windows 11: Run the downloaded executable file and follow the simple on-screen instructions to install the suite.
- 3. Start Creating: Open WPS Office to instantly begin creating, editing, or viewing your important documents.

Frequently Asked Questions
Why is Windows 11 network discovery turning off automatically?
This usually happens if essential background services are not running. Open the Services app (services.msc) and ensure 'Function Discovery Resource Publication', 'Function Discovery Provider Host', and 'DNS Client' are set to Automatic startup.
Can third-party antivirus software block local network devices?
Yes, strict firewall rules in third-party antivirus suites can block local network traffic and prevent device discovery. Try temporarily disabling your firewall or setting your local Wi-Fi connection to 'Trusted' within your antivirus settings.
Why can't Windows 11 see my router's attached USB backup drive?
Some older routers use the SMBv1 protocol for USB file sharing, which is disabled by default in Windows 11 for security reasons. You may need to enable 'SMB 1.0/CIFS File Sharing Support' via the 'Turn Windows features on or off' menu, though updating your router's firmware to support SMBv2 or higher is the safest solution.




