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How to Make Calls After Skype Retirement: Migrate to Microsoft Teams
Question details
Users need to know how to continue making calls and chatting after Skype's official retirement on May 5, 2025.
- Product
- Skype / Microsoft Teams Free
- Device & OS
- not provided
- Scenario
- Transitioning to a new communication application after Skype is discontinued by Microsoft.
- Observed behavior
- Skype is no longer operational, and users must migrate to Microsoft Teams Free to maintain communication and access past contacts.
Ensure you have the login credentials (email and password) for the Microsoft or Skype account you previously used, as you will need this to recover your contacts and chat history.
Transition to Microsoft Teams Free for Chat and Calling
Microsoft's official replacement for Skype is Microsoft Teams Free. Signing in with your existing account allows you to transfer your data.
Since Skype was officially retired on May 5, 2025, the application will no longer function for calling or messaging. Microsoft has consolidated its communication tools into Microsoft Teams Free.
Download and install Microsoft Teams Free from the official Microsoft website or your device's official app store. Do not rely on third-party websites claiming to offer Skype downloads, as these are unofficial and may be unsafe.
Open Microsoft Teams Free and select the option to sign in. Enter the exact same Microsoft account or Skype credentials you previously used for Skype.
Once logged in, check your contact list and chat history to verify that your Skype data has automatically transferred to your new Teams account.
Looking for Reliable Productivity Software? Try WPS Office
While navigating Microsoft's app changes like Skype's retirement, you might also be looking for a stable, free, and lightweight alternative to Microsoft Office for your document needs. WPS Office offers full compatibility with Word, Excel, and PowerPoint files in one seamless application.
- 1. Download WPS Office: Visit the official WPS website to download the free WPS Office installation package for your operating system.
- 2. Install the application: Run the installer and follow the on-screen instructions to set up the all-in-one productivity suite.
- 3. Open existing Office files: Launch WPS Office and directly open any of your existing Microsoft Word, Excel, or PowerPoint files without losing formatting.
Frequently Asked Questions
Can I still download Skype from third-party websites?
No, it is highly recommended to avoid unofficial Skype download websites. Since the service was officially retired on May 5, 2025, third-party downloads may contain malware and the app will no longer successfully connect to Microsoft's servers.
What happens to my Skype contacts and chat history?
When you download Microsoft Teams Free and sign in using the same Microsoft or Skype account, your existing Skype contacts and chat history should automatically transfer over.
Will I lose my paid Skype calling balance?
You should review Microsoft’s official migration guidance or reach out to Microsoft Support directly to find out what account and balance options are available for transferring or refunding your existing paid calling balance.
Do I have to pay to use Microsoft Teams?
No, Microsoft directs former Skype users to Microsoft Teams Free, which supports basic chat and calling features at no cost, much like the standard Skype application did.
