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How to Update Outdated Drivers Reported by Norton on Windows
Question details
The user needs to know how to resolve a warning from Norton regarding outdated device drivers and how to safely update them.
- Product
- Windows OS
- Device & OS
- Windows
- Scenario
- A user receives a system optimization or security warning from Norton stating that their device drivers are outdated.
- Observed behavior
- Norton flags drivers as outdated but relies on Windows or hardware manufacturer tools to actually manage and perform the safe installation of those driver updates.
Before proceeding with any driver updates, it is highly recommended to create a Windows System Restore point so that you can easily revert changes if a new driver causes hardware compatibility issues.
Seek Guidance in the Microsoft Windows Forums
Since driver updates are managed by the operating system and not by Norton, posting in the official Windows forums ensures you get specific, safe instructions from experts.
Norton can detect outdated software, but randomly updating drivers without knowing which specific hardware requires it can cause system instability. The Microsoft Windows community moderators can provide accurate troubleshooting steps tailored to your specific PC model.
Open your web browser and navigate to the official Microsoft Community website.
Select 'Windows' from the product list to enter the dedicated Windows support forum.
Create a new post detailing the exact warning Norton gave you, including your computer model and Windows version, and ask for guidance on how to safely update the flagged drivers.
Update Drivers Using Windows Update
Use the built-in Windows Update tool to automatically find and install verified driver updates for your hardware.
Manually Update via Device Manager
If you know exactly which device Norton is warning you about, you can update it directly from the Windows Device Manager.
Upgrade Your PC Productivity with WPS Office
Keeping your PC's drivers updated ensures a smooth operating system, but choosing the right productivity software ensures a smooth workflow. WPS Office is a highly efficient, free alternative to Microsoft Office that consumes fewer system resources, ensuring your computer stays fast and responsive.
- 1. Download the Installer: Visit the official WPS Office website and download the free version for Windows.
- 2. Run the Setup: Open the downloaded executable file and follow the quick installation prompts.
- 3. Open Your Files: Launch WPS Office and instantly open any existing .docx, .xlsx, or .pptx files.
Frequently Asked Questions
Why is Norton telling me my device drivers are outdated?
Norton includes performance and optimization scanners that check your system for old software and drivers. It flags these as a security or performance precaution, but actual updates must usually be done through your operating system or the hardware manufacturer.
Is it safe to use third-party driver updater tools?
It is generally safer to rely on Windows Update or official hardware manufacturer websites (like Dell, HP, or Intel). Third-party updater utilities can sometimes install incorrect or generic drivers, which may lead to system crashes or hardware failure.
How do I find out exactly which driver Norton flagged?
Open the Norton application and navigate to the detailed scan results or performance report. The report will typically list the specific hardware components (e.g., Display Adapter, Network Controller) that triggered the outdated driver warning.
