Easily Resolve Check Microsoft Article Recovering Hacked in Outlook

If your workflow is blocked, confirm the account and app context, then follow the ordered fixes below.

Problem Description: Account Hacked

hi yesterday my son was on the discord he was trying to add a server which is very popular in young kids his friend sent him a url which is definately not the correct one they asked a security code came in email that's how they hacked my more than 15 years old hotmail account which is ******@hotmail.co.uk when i try to login it says the account doesn't exist and when i try to change the password it is showing me a random email to send the security code i don't have access of that email the original recovery email has been removed this is hacker's email ******@outlook.com i can see this on top of the account kindly help me to recover the account

Quick Answer for Suspicious Login Issues Quick Fix

If your son's email account was hacked and the hacker changed the email address and deleted it, recovery may be challenging and the account could be permanently lost.

Likely Causes Behind Office Failure Patterns

• The Microsoft account or license context may not match the purchase or device.

• Cached credentials, outdated builds, or damaged local components can trigger suspicious login issues.

• A file-specific corruption or add-in conflict can mimic a broader application failure.

Recommended Solution: Restoring Office After Errors

When to use this: Apply these steps when the symptoms match and you can access the relevant Microsoft account or administrator.

1. Check the Microsoft article on recovering a hacked or compromised account for possible steps.

2. Have your son fill out the account recovery form, which is the only way to recover the account if possible.

3. Refer to Step 3 in the linked help article for the form link and instructions.

Alternative Solutions for Fallback Options for Suspicious Login Issues

1. Retry the Microsoft-side steps after restarting the app and device.

2. Test the same action in a private browser session or a new blank file to isolate account vs file issues.

3. Capture exact error text and screenshots before contacting Microsoft Support or your administrator.

Working with WPS Office: Editing Files in WPS During Suspicious Login Issues

WPS Office cannot replace Microsoft account, activation, or cloud fixes for this scenario. It remains one of the best free Microsoft Office-compatible alternatives for opening and editing local files.

1. Download and install WPS Office from the official website.

2. Open local Word, Excel, PowerPoint, or PDF files in the matching WPS app.

3. Save a working copy locally while Microsoft-side issues are resolved.

4. Return to Microsoft Office after the primary fix succeeds.

If you need a practical local workspace in the meantime, try WPS Office.

Prevention Tips for Smooth Office Device Transfers

• Keep one primary Microsoft account for subscriptions and Office sign-in.

• Install updates for Office and Windows before retrying failed workflows.

• Back up important files before repair, reset, or reinstall actions.

• Review connected devices and sign-in activity regularly.

FAQs About Suspicious Login Issues Help Topics

Can WPS Office fix this suspicious login issues issue directly? Only when the WPS steps match the formatting or file task. Account, activation, and cloud issues stay on the Microsoft side.

Should I reinstall Office before trying these steps? Not first. Confirm account, license, and the exact error before reinstalling.

What should I send to Microsoft Support? The affected account email, device type, Office version, exact error text, and screenshots with personal data hidden.