Conditional Access Problems

How to Disable the Allow This Organization to Manage My Device Prompt

Maira Mehtab Sep 22, 2026 868 views

Question details

Users need to suppress or bypass the prompt asking whether their organization can manage their device during sign-in.

Product: Microsoft Entra ID
Device & OS: not provided
Scenario: Users are attempting to sign in to work or school accounts and are interrupted by a device management consent prompt.
Observed behavior: A prompt appears asking Allow my organization to manage my device. Selecting it causes sign-in failures because device management (like Intune) is not properly configured.

Before you start

Ensure you have Global Administrator or Intune Administrator privileges in the Microsoft Entra admin center, as changing device registration policies requires elevated permissions.

Solution 1Recommended

Adjust Microsoft Entra ID MDM User Scope

Modify the Mobile Device Management (MDM) settings in Entra ID to prevent the prompt from appearing for unconfigured devices.

If Intune or another MDM solution is not fully deployed for all users, leaving the MDM user scope enabled will trigger management prompts and cause authentication failures.

Access Entra Admin Center

Sign in to the Microsoft Entra admin center (formerly Azure Active Directory portal) using your administrator credentials.

Navigate to Mobility Settings

On the left sidebar, go to Identity, select Settings, and then click on Mobility (MDM and MAM).

Select Microsoft Intune

Click on Microsoft Intune from the list of applications to open its configuration page.

Disable MDM User Scope

Change the MDM user scope to None (or restrict it to Some and select a specific test group). Click Save to apply the changes.

Configuration Update: Once the MDM user scope is disabled, users will no longer see the management prompt and sign-ins will proceed normally.

Solution 2

Bypass the Prompt During End-User Sign-in

End-users can manually skip the prompt by choosing to only sign in to the specific app without allowing device management.

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Frequently Asked Questions

Why does the Allow my organization to manage my device prompt appear?

This prompt is triggered when a user signs into a Microsoft 365 app, and the organization's Microsoft Entra ID is configured to attempt automatic device registration or Mobile Device Management (MDM) enrollment for personal or unmanaged devices.

What happens if I accept the prompt when Intune is not configured?

If you click Yes or OK and your organization does not have an active or properly configured MDM solution like Intune, the device enrollment process fails. This failure can block the authentication token, preventing you from signing into your apps entirely.

Can I suppress this prompt for specific devices only?

Yes. Administrators can configure Conditional Access policies in Microsoft Entra ID to exclude certain platforms or trusted locations, or they can limit the MDM user scope to a specific security group rather than enabling it globally.

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