Conditional Access Problems

How to Fix Microsoft Authenticator Signing You Out Every Day

Aamir Naveed Akram Sep 28, 2026 869 views

Question details

The user is forced to authenticate daily for their work account despite checking the keep-me-signed-in option and clearing browser data.

How to Fix Microsoft Authenticator Signing You Out Every Day

Product: Microsoft Authenticator / Entra ID
Device & OS: not provided
Scenario: Attempting to maintain a persistent sign-in session for a work or school account.
Observed behavior: The system ignores previous sign-in preferences and forces a daily authentication prompt, disrupting the user's workflow.

Before you start

Ensure you have the contact information for your organization's IT support team, as resolving enterprise sign-in policies requires administrative privileges.

Solution 1Recommended

Contact Your IT Administrator to Review Entra ID Policies

Since this issue usually stems from organization-wide security rules, your IT administrator needs to adjust the Conditional Access policies.

Microsoft Entra ID (formerly Azure AD) allows organizations to enforce session policies, including how often a user must sign in. If a Sign-in frequency requirement is set to daily, no local browser changes will bypass it.

Identify your administrator

Reach out to your company's IT helpdesk or system administrator who manages Microsoft 365 accounts.

Request a policy review

Ask them to review the 'Conditional Access policies' applied to your specific user group or account.

Check sign-in frequency settings

Request that they check the 'Session controls' and modify the 'Sign-in frequency' setting if a longer persistent session is approved for your role.

Contact Your IT Administrator to Review Entra ID Policies

Administrator Action Required: Only an administrator with the Global Admin or Conditional Access Admin role can modify these session lifetime settings.

Solution 2

Verify Browser Authentication Settings

Ensure your local environment is not rejecting the persistent authentication tokens provided by Microsoft.

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Frequently Asked Questions

Why does my work account ask me to sign in every day?

This is typically caused by a Conditional Access policy set by your organization's IT department in Microsoft Entra ID. They can configure a 'Sign-in frequency' setting that forces users to re-authenticate daily for security purposes.

Can I fix the daily sign-out issue by clearing my browser cache?

No. If the sign-out is enforced by a server-side Microsoft Entra ID session policy, clearing your local browser cache or cookies will not override the organization's security requirements.

Is it possible to bypass the Microsoft Authenticator daily prompt?

You cannot bypass this prompt locally. You must contact your IT administrator and request an exception or adjustment to the Conditional Access policies applied to your account.

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