Data Protection Issues

Troubleshoot Microsoft Purview DLP DocumentCreatedByMemberOf Location Limitation

John Wilson Sep 27, 2026 868 views

Question details

The user is unable to apply the DocumentCreatedByMemberOf condition in a Microsoft Purview Data Loss Prevention policy because it conflicts with the required SharePoint site location.

Troubleshoot Microsoft Purview DLP DocumentCreatedByMemberOf Location Limitation

Product: Microsoft Purview
Device & OS: not provided
Scenario: Configuring a Microsoft Purview Data Loss Prevention (DLP) policy to cover SharePoint sites and externally shared documents using an Internal sensitivity label.
Observed behavior: The policy fails to apply properly because the DocumentCreatedByMemberOf condition is only supported when the location is set to None, resulting in configuration errors when scoped to specific sites.

Before you start

Ensure you have Microsoft 365 global administrator or compliance administrator privileges before modifying DLP policies or submitting official support tickets in the Microsoft 365 admin center.

Solution 1Recommended

Open a Microsoft 365 Support Ticket

Since this behavior is identified as a product limitation or defect, creating an official support ticket allows Microsoft engineers to review background logs and track the issue.

Community moderators and Microsoft Support have noted that this specific feature limitation often requires backend review. The suggested alternative is currently a roadmap item, so submitting a ticket helps prioritize the fix.

Access the Admin Center

Navigate to Help & Support

Click on the 'Support' or 'Help & support' option located in the bottom right corner or the left navigation menu.

Submit a Service Request

Create a new service request describing the 'DocumentCreatedByMemberOf' location limitation. Request that the engineering team review the relevant service logs.

Administrator Access Required: If you are not a Microsoft 365 administrator, you will need to ask your organization's IT admin to open the ticket on your behalf.

Solution 2

Implement Alternative SharePoint Data Protection Controls

While waiting for Microsoft to resolve the DLP policy limitation, you can use alternative security measures to protect your SharePoint documents.

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Frequently Asked Questions

Why does the DocumentCreatedByMemberOf condition fail in Purview DLP?

This is a known product limitation or defect where the DocumentCreatedByMemberOf condition is only supported if the location is set to 'None'. Attempting to scope it to SharePoint or other specific locations causes the policy to fail.

Can I use DocumentCreatedByMemberOf for SharePoint sites?

Currently, scoping this condition specifically to SharePoint sites produces an error. Microsoft recommends evaluating alternative SharePoint sharing controls and sensitivity-label policies as a workaround.

How do I report Microsoft Purview DLP bugs?

You can report bugs by opening a support ticket through the Microsoft 365 admin center or by submitting feedback through the official Microsoft Purview compliance portal.

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