SharePoint Document Issues

Can You Change the Logo on a SharePoint File Request Page?

Huma Ashraf Ch Oct 7, 2026 869 views

Question details

The organization wants to know if it is possible to replace the default Microsoft logo with their custom branding on the SharePoint File Request landing page for client file uploads.

Product: SharePoint Online
Device & OS: not provided
Scenario: Customizing the branding and theme for external-facing client file upload pages.
Observed behavior: The SharePoint File Request page continues to display the default Microsoft logo, even after the site logo and theme have been customized.

Before you start

Verify your SharePoint Online site permissions, as any site theme and branding changes generally require Site Owner or Administrator access, though options for the File Request page are highly restricted.

Solution 1Recommended

Understanding Limitations and Exploring Alternatives

Learn about the current limitations of SharePoint File Request branding and how to submit feedback or use an alternative method to collect files with your custom logo.

Currently, SharePoint Online does not provide an out-of-the-box feature or setting to change the logo displayed on the File Request landing page. Because it functions as a standardized external-facing system page, it will override your site's custom theme and display the default Microsoft logo.

If displaying your organization's custom branding is a strict requirement for client file uploads, you must use alternative tools like Microsoft Forms.

Submit feedback to Microsoft

Navigate to the official Microsoft Feedback Portal for SharePoint. Create a new suggestion detailing your organization's need to customize the logo on the File Request page for better client branding.

Use Microsoft Forms as a workaround

Open Microsoft Forms and create a new form. Click on the header to upload your organization's custom logo and apply your corporate theme colors.

Add a File Upload question

In your newly branded Microsoft Form, add a new question and select the 'File Upload' type. When clients use this form, their files will be saved securely to your SharePoint or OneDrive folder, providing a fully branded experience.

Understanding Limitations and Exploring Alternatives

Microsoft Forms File Limits: When using Microsoft Forms as an alternative to SharePoint File Requests, note that individual file uploads are limited to 1GB per file, and you can accept up to 10 files per submission.

Free Microsoft Office alternative

Looking for a Lightweight and Free Office Suite?

While SharePoint handles cloud file requests, WPS Office provides a comprehensive, free, and lightweight desktop solution for creating, editing, and managing your everyday documents. Enjoy a smooth experience without the heavy subscription costs.

1. Download WPS Office: Visit the official WPS Office website to download the free installation package for your operating system.
2. Install the Suite: Run the downloaded installer and follow the quick on-screen instructions to set up the software.
3. Open Your Files: Launch WPS Office and instantly open your existing Microsoft Office files with perfect formatting compatibility.

Free and lightweight office suite for Windows, Mac, and LinuxFully compatible with Microsoft Word, Excel, and PowerPoint formats (.docx, .xlsx, .pptx)Familiar and intuitive user interface for seamless migrationBuilt-in PDF editing, conversion, and annotation tools

Frequently Asked Questions

Why doesn't the File Request page use my SharePoint site theme?

The File Request landing page is designed by Microsoft as a standardized, external-facing system page. Currently, it automatically overrides customized site themes and defaults to standard Microsoft branding for security and consistency.

Can I use Microsoft Forms instead of SharePoint File Request?

Yes, creating a Microsoft Form with a 'File Upload' question is a great alternative. It allows you to upload a custom organizational logo, apply custom themes, and automatically routes the submitted files directly into your connected SharePoint document library.

Who has permission to create a File Request in SharePoint?

Users with at least 'Edit' permissions can create a file request in a document library, provided that the SharePoint administrator has enabled the 'Anyone' sharing links feature at the tenant level.

Document & File Issues