logo
search
Formatting Issues

Fix Letters Appearing Beneath Text in Microsoft Word Fonts

Maira MehtabMaira Mehtab Sep 28, 2026 869 views

Question details

The user needs to troubleshoot a rendering issue where specific fonts unexpectedly display overlapping letters, such as 'AV', underneath other characters.

Product
Microsoft Word
Device & OS
not provided
Scenario
Typing or viewing content in new or existing documents using a font that previously worked without issues.
Observed behavior
Extraneous letters appear directly beneath the normal text characters when a specific font is applied to the document.
Before you start

Make sure you know the exact name of the problematic font and have closed any active Office applications before adjusting system font settings.

Solution 1Recommended

Test Microsoft Word in Safe Mode

Running Word in Safe Mode disables add-ins and customizations, helping you determine if a recent Office update or third-party plugin is causing the font rendering glitch.

Often, formatting issues that suddenly appear in previously working applications are caused by conflicting add-ins or corrupted startup templates. Safe Mode helps isolate the Microsoft Word environment.

1
Open the Run Dialog

Press the Windows key + R on your keyboard to open the Run dialog box.

2
Launch Safe Mode

Type 'winword /safe' into the text box and press Enter or click OK.

3
Test the Font

Create a new document or open your existing one and type with the affected font. If the letters no longer appear beneath the text, you may need to disable your third-party COM add-ins from the Word Options menu.

Free Microsoft Office alternative

Experience Flawless Document Formatting with WPS Office

Tired of unexpected font rendering glitches and formatting issues in Microsoft Word? Switch to WPS Office, a free, lightweight, and highly compatible alternative. Enjoy seamless document editing, robust typography support, and perfect Microsoft Office format compatibility with a familiar interface.

  1. 1. Download the Suite: Visit the official WPS website and download the free WPS Office installer for your operating system.
  2. 2. Open Your Document: Launch WPS Writer and open your existing Word document to evaluate the text and layout.
  3. 3. Edit Without Glitches: Apply custom fonts safely and enjoy smooth, artifact-free text rendering as you type.
Free, lightweight, and completely ad-free editing environmentPerfectly compatible with Microsoft Word formats (.docx and .doc)Robust font rendering that prevents overlapping charactersFamiliar user interface requiring zero learning curve
microsoft office alternative - wps office

Frequently Asked Questions

Why do custom fonts suddenly start overlapping in Word?

This usually happens due to a corrupted Windows font cache, incompatible font updates, or buggy third-party add-ins interfering with Microsoft Word's text rendering engine.

How do I clear the font cache in Windows to fix rendering issues?

You can rebuild the font cache by pressing Win + R, typing 'services.msc', stopping the 'Windows Font Cache Service', and then deleting the 'FontCache' dat files located in the 'C:\Windows\ServiceProfiles\LocalService\AppData\Local' directory before restarting your PC.

Are all custom fonts compatible with Microsoft Office?

While most TrueType (.ttf) and OpenType (.otf) fonts are widely supported, poorly optimized or highly customized fonts may lack proper kerning data, leading to unexpected behavior like overlapping characters in complex word processors.