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How to Fix OneDrive and Samsung Gallery Album Synchronization Problems
Question details
Users are encountering synchronization issues where OneDrive fails to preserve Samsung Gallery album structures and ignores specific local folders.
- Product
- OneDrive, Samsung Gallery
- Device & OS
- not provided
- Scenario
- Synchronizing local photos and custom albums from a Samsung device to Microsoft OneDrive.
- Observed behavior
- Photos synchronize as individual files rather than maintaining their album structure, and photos from additional folders like Screenshots or social media are not synchronized at all.
Verify that your Samsung device is connected to a stable internet connection and ensure your OneDrive account has sufficient storage space to accommodate all synchronized photos.
Review Included Folders and Manually Organize Albums
Since the OneDrive integration has specific limitations with album structures, you must verify which folders are syncing and manually organize the files post-sync.
The native integration between Samsung Gallery and OneDrive is designed to sync individual photo files rather than exact album hierarchies. Additionally, default settings may exclude specific local device folders.
Launch the Samsung Gallery app on your device, tap the menu icon (three lines), and select Settings.
Tap on 'Sync with OneDrive' to view your current synchronization preferences.
Tap on 'Albums to sync' and review the list. Note that certain folders, such as Screenshots or social media downloads, may not be supported by this feature.
Since custom album structures are not preserved during the sync process, open the OneDrive app or web portal to manually create folders and organize your uploaded photos.
Manually Upload Unsupported Folders to OneDrive
Bypass the Samsung Gallery sync limitations by manually uploading photos from unsupported folders like Screenshots or social media.
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Frequently Asked Questions
Why are my Samsung Gallery photos appearing as individual files instead of albums in OneDrive?
The current integration between Samsung Gallery and OneDrive is designed to synchronize photos as individual files. It does not natively support or preserve the custom album structures you created in your Gallery app.
Can I automatically sync my screenshot folder to OneDrive via Samsung Gallery?
No, the Samsung Gallery integration with OneDrive does not currently support synchronizing photos from additional folders like Screenshots or social media folders. These must be uploaded manually.
How can I keep my photos organized in OneDrive after they sync?
Because the album structure is not preserved, you will need to manually create folders within the OneDrive app or website and move your synchronized photos into those folders to keep them organized.
Will deleting a photo in Samsung Gallery also delete it in OneDrive?
Yes, if two-way synchronization is enabled, deleting a photo from your Samsung Gallery will also remove it from your connected OneDrive account, and vice versa.
