OneDrive File Issues

Fix OneDrive and Samsung Gallery Photo Date Sync Issues

Natalie Taylor Sep 27, 2026 869 views

Question details

Users need to resolve an issue where photos synchronized from Samsung Gallery to OneDrive incorrectly display the upload date rather than the original capture date.

How to Fix OneDrive and Samsung Gallery Photo Date Synchronization

Product: Microsoft OneDrive
Device & OS: not provided
Scenario: Synchronizing a local photo gallery to Microsoft OneDrive cloud storage.
Observed behavior: Samsung Gallery shows the correct photo capture date, but OneDrive overwrites or ignores this metadata, displaying the date the file was uploaded instead.

Before you start

Ensure your device is connected to a stable Wi-Fi network and that you have sufficient storage space available in your OneDrive account before attempting any synchronization fixes.

Solution 1Recommended

Verify Basic Synchronization Settings

Check your fundamental device and cloud settings to ensure nothing is blocking the synchronization process.

While Microsoft has not provided a timeline for fixing the photo metadata behavior, ensuring your device's sync environment is healthy can prevent further upload errors.

Check network and storage

Verify that your Wi-Fi is active and stable. Open the OneDrive app to confirm you have enough available cloud storage for your gallery.

Review app permissions

Go to your device's Settings, navigate to Apps, select OneDrive, and ensure the app has full permissions to access your photos and media.

Restart devices

Restart your smartphone or tablet to refresh the system processes and force the Samsung Gallery to attempt a new sync connection with OneDrive.

Metadata Limitation: These steps ensure basic syncing works, but the specific issue of OneDrive displaying the upload date instead of the capture date is a known behavior on Microsoft's end that currently lacks a direct patch.

Solution 2

Submit Feedback to Microsoft

Escalate the issue by reporting the incorrect date synchronization directly to the Microsoft development team.

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Frequently Asked Questions

Will Microsoft fix the OneDrive and Samsung Gallery date sync issue?

Currently, Microsoft Support has not provided a specific timeline for correcting this photo metadata behavior. Users are encouraged to vote for a fix on the Microsoft Feedback Portal.

Why does OneDrive show the upload date instead of the capture date?

During the synchronization process, OneDrive sometimes reads the file's upload timestamp or creation date on the server rather than extracting the original EXIF capture metadata from the photo itself.

Can I manually change the dates of the photos in OneDrive?

While you cannot automatically force OneDrive to read the correct Samsung Gallery metadata, you can sometimes manually edit the date taken information for individual photos via the OneDrive web interface.

Document & File Issues