How to Restore Camera Upload in OneDrive on a Samsung Phone
Question details
The user needs to restore the native Camera Upload option in the OneDrive app after unlinking a Samsung account.

- Product
- Microsoft OneDrive
- Device & OS
- Android (Samsung)
- Scenario
- Attempting to back up photos directly to OneDrive without using Samsung's integrated sync.
- Observed behavior
- The OneDrive app displays 'Gallery Sync' instead of 'Camera Upload', and restarting the phone does not bring the Camera Upload option back.
Ensure your Samsung device is connected to a stable Wi-Fi network and that you have your correct Microsoft account login credentials handy.
Update Settings and Re-sign into OneDrive
Refreshing the app's connection and ensuring Gallery Sync is fully disabled usually restores the native Camera Upload feature.
Samsung devices often override OneDrive's default Camera Upload feature with their own Gallery Sync when accounts are linked. Unlinking the accounts and refreshing the app state is necessary to restore the default functionality.
Open the Google Play Store and ensure both your Android operating system and the Microsoft OneDrive app are updated to their latest versions.
Open the OneDrive app, tap on your profile icon or the 'Me' tab, go to Settings, and sign out. Then, sign back in using the correct Microsoft account.
If you are prompted to connect your Samsung account or enable Samsung Gallery Sync during sign-in, decline or disable it. This step is crucial to prevent Samsung from overriding the native upload feature.
Navigate back to OneDrive Settings, look for 'Camera Upload', and toggle it on. Ensure you grant OneDrive the necessary storage and photo access permissions when prompted.
Reinstall the OneDrive Application
If tweaking the settings does not work, a clean installation can clear lingering Samsung account configurations.
Manage Your Documents Effectively with WPS Office
While troubleshooting your OneDrive photo backups, consider WPS Office for your document needs. It is a lightweight, fully compatible alternative to Microsoft Office that easily integrates with various cloud storage services.
- 1. Download WPS Office: Get the application from the Google Play Store, App Store, or the official WPS website.
- 2. Install and Launch: Follow the on-screen instructions to install and open the software on your device.
- 3. Connect Cloud Storage: Go to the Cloud section within WPS Office and link your OneDrive account to edit your documents directly from the cloud.

Frequently Asked Questions
Why does my OneDrive say Gallery Sync instead of Camera Upload?
This happens when your Samsung account is linked to your Microsoft account. Samsung's Gallery Sync is designed to override the native OneDrive Camera Upload feature so it can integrate directly with the default Samsung Gallery app.
Can I use both Samsung Gallery Sync and OneDrive Camera Upload?
No, they cannot be used simultaneously for the same account on a Samsung device. You must choose either the native OneDrive Camera Upload or the integrated Samsung Gallery Sync.
Will I lose my photos if I unlink my Samsung account from OneDrive?
No, unlinking your accounts will not delete photos that have already been backed up to OneDrive. It will only stop future automatic syncing until you set up the Camera Upload feature again.




