'%3e%3cpath%20d='M8%200C12.4183%200%2016%203.58172%2016%208C16%2012.4183%2012.4183%2016%208%2016C3.58172%2016%200%2012.4183%200%208C0%203.58172%203.58172%200%208%200ZM11.6162%204.38379C11.2257%203.99337%2010.5927%203.99338%2010.2021%204.38379L8%206.58594L5.79785%204.38379C5.40732%203.99334%204.77429%203.99329%204.38379%204.38379C3.99331%204.77429%203.99335%205.40733%204.38379%205.79785L6.58594%208L4.38379%2010.2021C3.99348%2010.5927%203.99341%2011.2257%204.38379%2011.6162C4.77426%2012.0066%205.40734%2012.0065%205.79785%2011.6162L8%209.41406L10.2021%2011.6162C10.5927%2012.0066%2011.2257%2012.0067%2011.6162%2011.6162C12.0067%2011.2257%2012.0066%2010.5927%2011.6162%2010.2021L9.41406%208L11.6162%205.79785C12.0066%205.40735%2012.0066%204.77429%2011.6162%204.38379Z'%20fill='%23080E17'%20fill-opacity='0.46'/%3e%3c/g%3e%3cdefs%3e%3cclipPath%20id='clip0_3761_713'%3e%3crect%20width='16'%20height='16'%20fill='white'/%3e%3c/clipPath%3e%3c/defs%3e%3c/svg%3e)
How to Find Microsoft 365 Subscription Details and Fix Invalid Display Name
Question details
The user needs to view their Microsoft 365 subscription information and resolve an error indicating their chosen display name is invalid.
- Product
- Microsoft Account
- Device & OS
- not provided
- Scenario
- Checking subscription status and updating account profile information.
- Observed behavior
- The user cannot find their subscription details and encounters an invalid display name error when trying to set or update their profile name.
Ensure you have the login credentials (email address and password) for the Microsoft account associated with your Microsoft 365 subscription.
View Subscription Details and Update Display Name
Log in to your Microsoft account to access your subscription information and correct your display name by following Microsoft's naming rules.
Your display name is the name visible to other users across Microsoft services. If it is rejected, it usually means the name violates certain naming conventions.
Go to the official Microsoft account website and sign in with your email and password.
Navigate to the 'Services & subscriptions' tab in the top menu to view your active Microsoft 365 subscription details, including billing dates and plan information.
Go to the 'Your info' section to edit your name. Click on 'Edit name' to change your display name.
To resolve the invalid name error, remove any unsupported special characters, shorten the name if it is too long, or choose a variation that is not already in use by another user.
Try WPS Office as a Free Alternative to Microsoft 365
If you prefer not to deal with complex account settings or subscription management, WPS Office offers a free, lightweight, and highly compatible alternative to Microsoft Office.
- 1. Download WPS Office: Visit the official WPS website and download the free installer for your operating system.
- 2. Install the Software: Run the setup file and follow the on-screen instructions to install WPS Office on your device.
- 3. Open Your Files: Launch WPS Office and open your existing Microsoft Office documents directly without losing any formatting.
Frequently Asked Questions
What does 'invalid display name' mean on a Microsoft account?
An invalid display name usually means the name you entered contains unsupported special characters, exceeds the maximum character limit, or violates Microsoft's terms of service (such as using reserved words).
How can I check when my Microsoft 365 subscription expires?
Sign in to the Microsoft account website and go to the 'Services & subscriptions' section. Locate your Microsoft 365 subscription to view the expiration or next billing date.
Can I have the same display name as another Microsoft user?
In some cases, Microsoft requires unique display names (like Xbox Gamertags or Skype names). If a name is already taken, you may need to add numbers or choose a different variation to make it unique.
