Data Backup Problems

Does Microsoft 365 Back Up an iPhone to iCloud? Explained

Elise Williams Oct 12, 2026 868 views

Question details

The user wants to know if Microsoft 365 backs up iPhone data to iCloud and how to transfer backed-up photos to a new phone.

Does Microsoft 365 Back Up an iPhone to iCloud?

Product: Microsoft 365, Microsoft OneDrive
Device & OS: iOS
Scenario: Backing up iPhone photos and videos using Microsoft services and accessing them on a new device.
Observed behavior: Seeking clarification on whether Microsoft 365 interacts with iCloud and how to manage iPhone photo backups using Microsoft accounts.

Before you start

Ensure you have your Microsoft account credentials ready and the Microsoft OneDrive app downloaded on your iPhone.

Solution 1Recommended

Set Up Camera Upload in Microsoft OneDrive

Since Microsoft 365 cannot back up directly to iCloud, use the OneDrive app to automatically upload your iPhone photos and videos.

Microsoft 365 does not back up data to iCloud because iCloud is an exclusive Apple service. However, you can use Microsoft OneDrive to securely store your iPhone's camera roll.

Download OneDrive

Download and install the Microsoft OneDrive app from the iOS App Store.

Sign In

Open the app and sign in with the Microsoft account you use for storage.

Access Settings

Tap your account image or profile icon at the top of the screen and select 'Settings'.

Enable Camera Upload

Choose 'Camera Upload' from the menu and toggle the switch to enable the feature.

Set Up Camera Upload in Microsoft OneDrive

One-way Upload Process: Camera Upload is a one-way sync. It uploads your photos and videos to OneDrive, but deleting a photo on your phone will not delete it from your OneDrive storage.

Solution 2

Access Your Backed Up Photos on a New Phone

Easily access or download your previously uploaded OneDrive files when switching to a new iPhone.

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Try WPS Office for Your Document Needs

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1. Download WPS Office: Visit the official website or app store to download WPS Office for free.
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Frequently Asked Questions

Does Microsoft 365 include iCloud storage?

No, Microsoft 365 includes Microsoft OneDrive cloud storage. iCloud is a separate storage service exclusively provided by Apple.

If I delete a photo from my iPhone, is it deleted from OneDrive?

No. The OneDrive Camera Upload feature performs a one-way upload. Deleting a photo from your iPhone's local storage will not remove the backed-up copy from OneDrive.

Can I transfer my OneDrive files to a new phone?

Yes. To access your files on a new phone, simply download the OneDrive app on the new device and sign in with the same Microsoft account you used previously.

Migration & Recovery