Fix Quick Access Toolbar Buttons Returning in Office 2019
Question details
The user wants to permanently remove specific default buttons from the Quick Access Toolbar, but they automatically reappear whenever the application is reopened.

- Product
- Microsoft Office 2019
- Device & OS
- not provided
- Scenario
- Customizing the Office workspace by removing default shortcuts from the Quick Access Toolbar to create a streamlined interface.
- Observed behavior
- Buttons such as Undo, Redo, Repeat, and Back return to the Quick Access Toolbar after closing and reopening the application, even after a clean boot and Office repair.
Ensure you have saved all active documents and have administrator privileges, as you may need to disable third-party add-ins or verify user profile settings.
Remove Commands via Options and Disable Conflicting Add-ins
Use the advanced customization menu to remove the buttons and disable add-ins that might be forcing the UI to revert.
Sometimes removing buttons directly from the toolbar context menu fails to save correctly due to active third-party add-ins that sync or lock the interface layout.
Click the drop-down arrow at the right end of the Quick Access Toolbar and select 'More Commands...'.
In the right-hand pane, click on the commands you wish to remove (such as Undo, Redo, or Repeat) and click the 'Remove' button between the two lists. Click 'OK' to save.
Go to 'File' > 'Options' > 'Add-ins'.
At the bottom of the window, select 'COM Add-ins' from the Manage drop-down list and click 'Go'. Uncheck any active add-ins, click 'OK', and restart the application to test.

Reset the Quick Access Toolbar Configuration
Clear the potentially corrupted Quick Access Toolbar settings and apply a fresh customization.
Update Office and Check Roaming Profiles
Ensure your Office installation is up to date and verify that network policies are not overriding your settings.
Try WPS Office for a Hassle-Free Customization Experience
If Microsoft Office 2019 keeps reverting your toolbar settings due to configuration bugs or profile sync issues, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with a streamlined user interface that reliably saves your personalized workspace settings.
- 1. Download and Install: Get WPS Office from the official website and follow the easy installation wizard.
- 2. Open Your Documents: Launch the application and seamlessly open all your existing Word, Excel, and PowerPoint files.
- 3. Customize Confidently: Adjust your tools and ribbons securely, knowing your preferences will remain exactly as you left them.

Frequently Asked Questions
Why do my Quick Access Toolbar settings keep reverting to default?
This commonly happens due to conflicting third-party Office add-ins, corrupted customization files (such as .officeUI files), or network Group Policies that enforce a standard layout every time you launch the application.
Where are the Quick Access Toolbar settings saved in Windows?
Office QAT configurations are typically saved in the user's AppData folder at `C:\Users\[Username]\AppData\Local\Microsoft\Office` as `.officeUI` files (e.g., Word.officeUI). Deleting or renaming these files can force Office to create a clean settings file.
How can I back up my customized Quick Access Toolbar?
You can back up your toolbar settings by navigating to 'File' > 'Options' > 'Quick Access Toolbar'. In the bottom right corner, click 'Import/Export' and select 'Export all customizations' to save a backup file to your computer.




