Fix Quick Access Toolbar Macro Modify Button Not Working in Word
Question details
The user is unable to customize a macro button on the Quick Access Toolbar because the Modify button fails to respond when clicked.

- Product
- Microsoft Word
- Device & OS
- not provided
- Scenario
- Attempting to change the name, icon, label, or ScreenTip of a macro shortcut on the Quick Access Toolbar.
- Observed behavior
- The Modify button is visible in the Quick Access Toolbar customization menu, but clicking it does nothing.
Save your current documents and completely close Microsoft Word before attempting to alter application permissions or modify configuration files.
Run Word with Administrative Privileges
Launching Microsoft Word as an administrator ensures the application has the necessary permissions to apply user interface changes to the Quick Access Toolbar.
In many cases, the Modify button becomes unresponsive because standard user permissions restrict changes to the global Quick Access Toolbar template. Elevating permissions temporarily resolves this UI glitch.
Ensure that Microsoft Word is completely closed and no documents are running in the background.
Search for Microsoft Word in your Windows Start menu.
Right-click on the Microsoft Word icon and select 'Run as administrator' from the context menu.
Go to File > Options > Quick Access Toolbar. Select the macro you want to customize and click the Modify button. It should now respond and allow you to change the icon and display name.

Edit the Quick Access Toolbar XML Configuration
For deep customization, you can bypass the unresponsive user interface by editing the Quick Access Toolbar XML file directly.
Switch to WPS Office for a Seamless Customization Experience
If you are tired of troubleshooting permission bugs and unresponsive settings in Microsoft Word, consider switching to WPS Office. It provides a lightweight, highly compatible alternative with an intuitive and stable interface that is easy to customize.
- 1. Download WPS Office: Visit the official WPS website to download the free installation package.
- 2. Install and Launch: Run the setup file to install the suite, then open WPS Writer.
- 3. Customize Without Bugs: Access the settings menu to easily customize your Quick Access Toolbar without worrying about permission-related UI glitches.

Frequently Asked Questions
Why does the Modify button appear but do nothing in Word?
This is a known bug related to application permissions. Standard user accounts sometimes lack the necessary write permissions to modify the global Quick Access Toolbar configuration via the user interface, causing the button to become unresponsive.
Can I change a macro's icon without using the Modify button?
Yes. You can bypass the graphical interface by directly editing the 'Word.officeUI' XML file and assigning a new 'imageMso' value to your macro.
Where are my Quick Access Toolbar settings saved?
Toolbar customizations are typically stored in the 'Word.officeUI' file, which is located in your Windows user profile under the local AppData\Local\Microsoft\Office directory.
Will reinstalling Microsoft Word fix the unresponsive Modify button?
Reinstalling often does not resolve permission-based UI glitches. Running the application as an administrator or manually editing the XML file directly are the most effective fixes for this specific issue.




