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Fix Cannot Redeem 100 Robux with Microsoft Rewards Points
Question details
The user has sufficient points but cannot click the Confirm button to redeem 100 Robux through Microsoft Rewards.
- Product
- Microsoft Rewards
- Device & OS
- not provided
- Scenario
- Attempting to redeem Microsoft Rewards points for a 100 Robux digital card.
- Observed behavior
- The Confirm button displays a colored indicator but is unresponsive, blocking the user from completing the redemption process.
Ensure you have a stable internet connection and temporarily disable any ad blockers or browser extensions that might be interfering with the Microsoft Rewards webpage scripts.
Refresh the Page and Re-authenticate Your Account
Browser glitches or session timeouts often cause buttons on the Microsoft Rewards page to become unresponsive. Refreshing your session can resolve this.
A frozen or unresponsive 'Confirm' button is frequently caused by a stale browser session or a minor frontend glitch on the Rewards portal.
Press F5 or click the reload button on your browser to refresh the Microsoft Rewards redemption page.
Click on your profile icon in the top right corner of the Microsoft Rewards page and select 'Sign out'.
Log back into your Microsoft account, navigate back to the 100 Robux reward page, and click the Confirm button again.
Contact Microsoft Rewards Support
If basic troubleshooting fails, your account might be experiencing a backend error that requires official support intervention.
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Frequently Asked Questions
Why is the Confirm button on Microsoft Rewards not working?
This usually happens due to browser cache issues, an expired login session, a temporary backend outage on the Microsoft Rewards server, or a hidden account restriction.
Will I lose my Microsoft Rewards points if the redemption button glitches?
No. If the redemption fails to process, your points will remain in your account. If the points are successfully deducted despite the glitch, you should check your Microsoft account email for the digital Robux code.
How do I claim the Robux once the redemption is successful?
Microsoft will send an email containing a digital PIN code. You must log into your Roblox account, navigate to the official Roblox gift card redemption page, and enter this PIN to add the Robux to your account balance.
