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Fix Clipchamp Screen Recording Stuck at Preparing Your Video
Question details
Users are experiencing an issue where completed screen recordings in Clipchamp freeze on the processing screen, preventing the video from being edited or downloaded.
- Product
- Clipchamp
- Device & OS
- not provided
- Scenario
- Finishing a screen recording session and waiting for the media file to process for timeline editing or export.
- Observed behavior
- The application hangs indefinitely on the 'Preparing Your Video' message, and the recorded footage never becomes available in the media bin or timeline.
Ensure you have a stable internet connection and sufficient system memory, as web-based video processing requires consistent network access and RAM to finalize temporary media files.
Wait and Check Timeline Availability
Processing high-resolution video can take longer than expected, so giving the application a moment to catch up can sometimes resolve apparent freezes.
Clipchamp processes video files locally in your browser cache before syncing. If your device is low on resources, this phase will take longer than usual.
Leave the Clipchamp window open for several additional minutes without clicking refresh or navigating away from the page.
Look at your media bin to see if the 'Add to Timeline' option suddenly becomes clickable for the recorded clip.
If the video file appears in your media tab but refuses to drop into the timeline, download the raw video file to your computer first, then re-import it into a fresh Clipchamp project.
Restart the App or Use the Web Version
If the application is entirely unresponsive, restarting the client or switching to the browser version can clear the glitched processing state.
Record Your Screen Seamlessly with WPS Office
Avoid long processing times and app freezes by using the built-in Screen Recorder in WPS Office. Capture your screen, add voiceovers, and instantly insert recordings into your presentations or save them to your local drive without relying on cloud processing.
- 1. Open WPS Presentation: Launch WPS Office and open a new or existing presentation document.
- 2. Access the Screen Recorder: Navigate to the 'Insert' tab on the top ribbon menu and click on the 'Screen Recording' icon.
- 3. Select Recording Area: Choose whether to record your entire screen or drag your cursor to select a specific custom area on your desktop.
- 4. Start and Stop Recording: Click the red 'Record' button to begin. When you are finished, click 'Stop', and the video will instantly appear on your current slide ready for playback or local saving.
Frequently Asked Questions
Why does Clipchamp take so long to prepare my video?
Clipchamp processes videos locally using your computer's CPU and memory before uploading them to the cloud. If your device lacks available RAM, or if the screen recording is extremely long or high-resolution, the local preparation phase can take significantly longer to complete.
Can I recover my screen recording if Clipchamp crashes?
If Clipchamp closes unexpectedly during the 'Preparing Your Video' stage, the temporary local files might be lost. However, you can check your browser's local cache or the Clipchamp media bin immediately upon reopening the app to see if an auto-recovery file was salvaged.
Is there a time or size limit for Clipchamp screen recordings?
Clipchamp currently enforces a maximum limit of 30 minutes for screen and webcam recordings. Approaching this limit generates massive temporary files, which can cause the processing phase to hang on devices with limited storage or memory resources.
