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Fix Microsoft Planner Cannot Create Tasks in Assigned to Me View

Muhammad Talha Oct 9, 2026 870 views

Question details

Users are unable to create new tasks from the 'Assigned to me' view in Microsoft Planner, receiving a specific error message.

How to Fix Microsoft Planner Cannot Create Tasks in Assigned to Me View

Product: Microsoft Planner
Device & OS: not provided
Scenario: Attempting to create a new task directly from the 'Assigned to me' view, particularly when grouped by Plan in the Board layout.
Observed behavior: The system displays the error 'We couldn't create task. Please try again later.' Task creation remains functional when done within individual plans or Team boards.

Before you start

Ensure you have a stable internet connection and verify that you possess the necessary editing permissions to create tasks within the target Microsoft Planner board.

Solution 1Recommended

Use Individual Plans or Team Boards as a Workaround

Since the task creation bug is isolated to the 'Assigned to me' view, creating tasks directly within their respective plans is the most effective temporary solution.

This issue is typically related to a specific view synchronization bug in Microsoft Planner. Bypassing the unified view allows you to continue working without interruption.

Navigate to the specific Plan

Open Microsoft Planner and select the specific individual Plan or Team board from your dashboard where the task needs to be added.

Add a new task

Click the 'Add task' button located at the top of the desired bucket within that specific board.

Assign the task

Enter your task details, set a due date, and assign the task to yourself. Click 'Add Task' to save it.

Use Individual Plans or Team Boards as a Workaround

Task Visibility: Once created and assigned to yourself in the individual plan, the new task will automatically appear correctly in your 'Assigned to me' view.

Solution 2

Check Microsoft 365 Service Health

Determine if the task creation failure is part of a broader backend outage or known incident reported by Microsoft.

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Frequently Asked Questions

Why does Planner say 'We couldn't create task' in the Assigned to me view?

This error typically occurs due to a backend synchronization issue in Microsoft 365 when trying to create a task specifically from the 'Assigned to me' unified view, especially when the board is grouped by Plan.

Are my existing Microsoft Planner tasks safe when this error happens?

Yes, your existing tasks and plans remain completely unaffected. The bug only prevents the creation of new tasks from that particular dashboard view.

How do I know when this Microsoft Planner issue is fixed?

Administrators can monitor the 'Service health' dashboard in the Microsoft 365 admin center for resolution updates. Alternatively, you can periodically test adding a task in the 'Assigned to me' view to see if the backend update has reached your tenant.

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