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Fix Missing Azure AD B2C User Flows Option in Microsoft Entra
Question details
The user is unable to locate the User Flows option in the Microsoft Entra admin center to configure external-user self-service sign-ups.
- Product
- Microsoft Entra / Azure AD B2C
- Device & OS
- not provided
- Scenario
- Configuring guest and external user sign-up flows within the Microsoft Entra portal.
- Observed behavior
- The User Flows option is completely missing or unavailable in the admin center menu.
Ensure you have the required administrative privileges in your Microsoft Entra tenant and verify that you are operating within the correct Azure AD B2C directory.
Enable Guest Self-Service Sign-up in External Collaboration Settings
Activate the self-service sign-up feature in the Microsoft Entra admin center to restore the missing User Flows menu option.
By default, guest self-service sign-up via user flows might be disabled in your external identities settings. Enabling this configuration will prompt the User Flows option to appear.
Please note that a standard Microsoft 365 E3 trial alone does not guarantee access to every Azure AD B2C capability without the proper tenant setup.
Sign in to the Microsoft Entra admin center using your Global Administrator or External Identity Provider administrator credentials.
In the left-hand navigation pane, expand the 'Identity' section, click on 'External Identities', and select 'External collaboration settings'.
Scroll to find the 'Guest self-service sign-up via user flows' toggle and switch it to 'Yes'.
Save your configuration changes. Refresh the portal and check your menu to confirm that the User Flows option is now visible.
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Frequently Asked Questions
Why is the User Flows option missing even after I enabled guest sign-ups?
You may be logged into a standard Microsoft Entra ID tenant instead of your Azure AD B2C tenant. Click on the 'Directories + subscriptions' icon in the top toolbar to switch to the correct B2C environment.
Does a Microsoft 365 E3 trial include all Azure AD B2C features?
No, a standard Microsoft 365 E3 trial does not provide full Azure AD B2C capabilities out of the box. You must explicitly create and link a dedicated Azure AD B2C tenant to an active Azure subscription.
What administrator roles are needed to manage User Flows?
To create and manage user flows in Azure AD B2C, your account must be assigned either the Global Administrator role or the External Identity Provider administrator role within that specific tenant.
