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Fix Windows 10 Freezing When Using Veikk Tablet in Word and OneNote
Question details
The user experiences system freezes and delayed pen strokes when using a Veikk S640 tablet in Microsoft Office applications and the Windows handwriting panel.
- Product
- Windows 10 and Microsoft Office
- Device & OS
- Windows 10
- Scenario
- Drawing or handwriting with a Veikk S640 graphics tablet.
- Observed behavior
- Pen strokes are delayed until the stylus is lifted, and continuous writing causes the computer to freeze completely in specific applications.
Ensure that your Veikk S640 tablet is directly connected to a stable USB port on your computer, and save all your open documents to prevent data loss before proceeding with system repairs.
Perform a Clean Boot and Repair System Files
Identify and resolve software conflicts or corrupted system files that might interfere with tablet input in Office apps.
A clean boot starts Windows with a minimal set of drivers and startup programs. This helps eliminate software conflicts that occur when you install a program or an update. Combining this with a System File Checker (SFC) scan ensures your Windows 10 system files are intact.
Click the Start menu, type 'cmd', right-click 'Command Prompt', and select 'Run as administrator'. Type 'sfc /scannow' and press Enter. Wait for the process to complete.
Press the Windows key + R to open the Run dialog, type 'msconfig', and press Enter.
Navigate to the 'Services' tab, check the box for 'Hide all Microsoft services', and then click 'Disable all'.
Go to the 'Startup' tab and click 'Open Task Manager'. Right-click each enabled startup item and select 'Disable'. Close Task Manager and click 'OK' in the System Configuration window, then restart your computer.
Update Windows and Temporarily Disable Security Software
Ensure your operating system is up to date and rule out third-party security software blocking tablet inputs.
Diagnose Errors Using Windows Event Viewer
Identify the exact driver or application failure causing the system to freeze during tablet use.
Try WPS Office for a Seamless Drawing Experience
If Microsoft Office continues to freeze when using your graphics tablet, consider switching to WPS Office. It is a lightweight, free alternative that offers excellent compatibility with Microsoft Office formats and smooth, lag-free stylus support.
- 1. Download WPS Office: Visit the official WPS website and download the free installation package for Windows.
- 2. Install and Open: Run the installer, follow the on-screen instructions, and launch WPS Writer.
- 3. Start Drawing: Connect your Veikk tablet, navigate to the 'Draw' tab, and experience smooth digital handwriting.
Frequently Asked Questions
Why does my drawing tablet lag only in Microsoft Word and OneNote?
This often occurs due to conflicts between the tablet's driver and the hardware acceleration or specific inking engine used by Microsoft Office. Simpler applications like MS Paint use basic rendering methods, which is why they might remain unaffected.
Will reinstalling the Veikk drivers fix the freezing issue?
Reinstalling or updating to the latest manufacturer drivers can fix many input issues. However, if you have already performed a clean driver installation and the issue persists, the problem is likely rooted in Windows system files or third-party software conflicts.
How can Windows Ink Workspace affect my Veikk tablet?
Windows Ink provides integrated pen support, but it can sometimes conflict with dedicated tablet drivers. You can try opening your Veikk Tablet Settings app and unchecking the 'Enable Windows Ink' option to see if it resolves the freezing in Office apps.
