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How to Choose an Intune License for Shared Devices

Nimra Malik Oct 22, 2026 868 views

Question details

The user is looking for accurate guidance on selecting the proper Microsoft Intune license for devices that are shared among multiple users, such as ordering kiosks.

How to Choose an Intune License for Shared Devices and Multiple Users

Product: Microsoft Intune
Device & OS: not provided
Scenario: Determining the correct licensing model and limitations for enterprise devices utilized by multiple frontline workers or customers in shared environments.
Observed behavior: Seeking the appropriate support channel or documentation to understand shared-device licensing, as general Office support channels do not cover enterprise endpoint management.

Before you start

Before reaching out to support, determine the exact number of shared devices you plan to deploy and verify whether the devices will require user-specific sign-ins or operate in a locked-down kiosk mode.

Solution 1Recommended

Consult the Microsoft Intune Community and Support

Because shared-device licensing involves specialized enterprise compliance and device-only agreements, you must consult Microsoft Intune specialists directly.

Licensing questions regarding endpoint management, including Intune device-only licenses and shared configurations, are outside the scope of standard Outlook and Teams support forums. The most accurate guidance will come from dedicated Intune resources.

Visit the Microsoft Tech Community

Navigate to the official Microsoft Tech Community website and open the Microsoft Intune discussion boards.

Post your specific deployment scenario

Create a new thread detailing your exact setup, such as ordering devices in a food-service location, to receive tailored compliance advice from Intune experts.

Review official Microsoft Learn documentation

Search the Microsoft Learn portal for 'Intune device-only licenses' to read the most up-to-date documentation on capabilities, user access, and shared device limitations.

Consult the Microsoft Intune Community and Support

Out of Scope for Standard Support: Do not use the Microsoft 365 Apps, Outlook, or Teams forums for Intune deployment queries, as those agents generally do not have the specialized licensing charts required for endpoint management setups.

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Equip Your Shared Devices with WPS Office

While you evaluate Microsoft Intune licensing for your shared hardware, consider equipping your frontline and kiosk devices with WPS Office. It provides a lightweight, highly compatible, and cost-effective office suite perfect for shared enterprise environments.

1. Download the installer: Visit the WPS Office website and download the appropriate version for your shared devices' operating system.
2. Deploy to shared devices: Install WPS Office across your kiosks or shared tablets to provide immediate document access to all users.
3. Open and edit seamlessly: Allow multiple users to view, edit, and save Microsoft Office formatted documents effortlessly on the shared hardware.

Fully compatible with Microsoft Word, Excel, and PowerPoint file formats.Lightweight installation footprint, ideal for shared devices and kiosks with limited storage.Highly cost-effective solution for frontline workers in retail and food-service locations.Familiar user interface requiring zero learning curve for shifting employees.

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Frequently Asked Questions

Can I use standard user licenses for shared kiosk devices in Intune?

Using individual user licenses for devices accessed by many people is often non-compliant or unnecessarily expensive. Microsoft typically offers 'device-only licenses' designed specifically for shared kiosks, point-of-sale systems, and digital signage.

Does Microsoft 365 Business Premium cover shared device licensing?

While Microsoft 365 Business Premium includes Intune for standard user setups, deploying dedicated shared devices (like a restaurant ordering tablet) may require different licensing structures depending on the OS and configuration profile. Always verify with a Microsoft licensing specialist.

Where is the best place to find official Intune support?

For technical issues and official guidance, administrators should use the 'Help and Support' pane within the Microsoft Endpoint Manager admin center. For peer advice and best practices, the Microsoft Tech Community Intune forums are highly recommended.

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