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How to Fix Clipchamp Charging for 1080p Video Exports
Question details
The user is being asked to pay or upgrade to a premium subscription when attempting to export a video in 1080p on Clipchamp.
- Product
- Clipchamp
- Device & OS
- not provided
- Scenario
- Exporting a completed video project in 1080p HD resolution using a free Microsoft Clipchamp account.
- Observed behavior
- The application displays an unexpected premium upgrade prompt and restricts the 1080p video export, even though it is officially supported on the free plan.
Verify that your video timeline does not accidentally contain any premium stock media, audio, or filters, as including premium assets will trigger an upgrade prompt regardless of your chosen export resolution.
Troubleshoot Browser and Account Sync Issues
Use a private browsing window to bypass cached data and ensure your account permissions are accurately synced.
Clipchamp officially supports 1080p HD exports on its free plan. If you see a paywall for 1080p, it is often caused by a temporary browser glitch, corrupted cache, or an account synchronization error.
Launch your web browser and open a new Incognito or Private Browsing window.
Navigate to https://app.clipchamp.com/ and log in using your standard Microsoft account credentials.
Locate your saved video project from the dashboard and open it in the editor.
Click the 'Export' button in the top right corner and select '1080p (HD)'. Check if the video now processes without the upgrade prompt.
Contact Microsoft Clipchamp Support
Reach out to official support if the platform continues to mistakenly restrict free 1080p exports.
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Frequently Asked Questions
Is 1080p export completely free on Clipchamp?
Yes, according to official Clipchamp documentation, exporting videos in up to 1080p HD is included in the free plan. Only 4K UHD exports generally require a premium subscription.
Why is Clipchamp asking me to upgrade when I export?
This usually happens if you have accidentally applied premium stock audio, video, images, or premium filters to your timeline. It can also occur due to temporary browser cache errors or regional account restrictions.
Can I export in 4K resolution on the free tier?
No, 4K UHD video export is classified as a premium feature. You will need to upgrade to an active premium subscription to unlock 4K exports.
