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How to Fix OneNote Sync Error 0xE0001460 bdf5g on Windows and iPhone
Question details
Users are unable to synchronize notebooks across their Windows PC and iPhone, encountering a specific error code during the process.
- Product
- Microsoft OneNote
- Device & OS
- Windows and iOS
- Scenario
- Synchronizing OneNote notebooks between a Windows computer and an iPhone using a Microsoft account.
- Observed behavior
- Notebook synchronization fails to complete and displays error code 0xE0001460 bdf5g, typically caused by expired account sessions, outdated application versions, or inaccessible cloud storage locations.
Before attempting to fix the synchronization error, ensure you manually copy or export any unsynced notes to a temporary local document to prevent accidental data loss when signing out.
Sign Out and Back Into Your Microsoft Account
Refreshing your account session clears expired authentication tokens that commonly block cross-device synchronization.
Authentication sessions between your device and Microsoft's servers can expire or become corrupted. Signing out and logging back in forces OneNote to establish a fresh connection with OneDrive or SharePoint.
Open the OneNote desktop application, click on your account profile name at the top-right corner, and select 'Sign out'.
Launch the OneNote app on your iPhone, tap your profile icon or initials, navigate to the 'Accounts' section, and tap 'Sign Out'.
Restart the OneNote application on both devices, click 'Sign In', and enter your Microsoft account credentials to restore the connection.
Force Manual Sync and Update OneNote Apps
Updating to the latest application versions ensures compatibility, while forcing a manual sync bypasses background sync delays.
Verify Storage Accessibility in OneDrive or SharePoint
Confirming the exact storage location prevents sync failures caused by moved, deleted, or permission-restricted notebooks.
Experience Seamless Syncing with WPS Office
If persistent synchronization errors in other note-taking apps disrupt your workflow, consider switching to WPS Office. It provides a lightweight, highly compatible alternative for document creation and note management, backed by seamless, reliable cloud synchronization across all your devices.
- 1. Download the WPS Suite: Visit the official WPS website on your Windows PC to download the desktop suite, and get the mobile app from the iPhone App Store.
- 2. Sign Up for WPS Cloud: Create a free WPS account upon launching the app to immediately activate your cross-device cloud storage.
- 3. Create and Sync: Start a new document or import your existing files. All changes will now automatically sync reliably across your Windows PC and iPhone.
Frequently Asked Questions
What exactly does OneNote sync error 0xE0001460 bdf5g mean?
This specific error code indicates that the OneNote application cannot successfully complete a communication cycle with Microsoft servers. It typically points to a stalled synchronization process caused by expired login tokens, poor network connectivity, or missing cloud files.
Will I lose my unsynced notes if I log out of the OneNote app?
Yes, any notes or changes that have not yet reached the cloud may be permanently deleted if you sign out. It is highly recommended to manually copy and paste your unsynced text into a local app (like Apple Notes or Windows Notepad) before logging out.
Why does OneNote sync work on Windows but fail on my iPhone?
This often occurs because the mobile app version is outdated, or the iOS application's background refresh token has expired independently of the desktop app. Updating the iOS app and re-authenticating usually resolves this discrepancy.
