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How to Fix OneNote Sync Error 0xE0001460 bdf5g and Recover Content

Steve K Sep 25, 2026 869 views

Question details

The user needs to resolve OneNote sync error 0xE0001460 bdf5g and safely recover or back up unsynchronized notebook content before resetting their account.

How to Fix OneNote Error 0xE0001460 bdf5g and Recover Notebook Content

Product: Microsoft OneNote
Device & OS: not provided
Scenario: Synchronizing a notebook or moving a notebook to a new location.
Observed behavior: Error code 0xE0001460 bdf5g prevents the notebook from synchronizing or being moved, putting unsynced content at risk.

Before you start

Before making any changes to your account or app settings, ensure you identify which pages contain unsynchronized changes to prevent accidental data loss.

Solution 1Recommended

Back Up Notebook Data and Clear Office Credentials

This method safely secures your unsynced data and forces OneNote to re-establish a stable connection with the server by resetting credentials.

Because synchronization is failing, you must manually export your data before signing out or reinstalling the application. Failing to do so will permanently delete unsynchronized sections.

Export the Notebook

In the desktop application, go to File > Export > Notebook > OneNote Package to create a complete local backup.

Force a Manual Backup

If the export fails due to the sync error, navigate to File > Options > Save & Backup and click 'Back Up All Notebooks Now'.

Copy Unsynced Content

If standard backups fail, open OneNote for the web in your browser and manually copy and paste the unsynchronized text from your desktop app to the web version.

Clear Office Credentials

Close all notebooks and sign out of Office. Open your system's Credential Manager, locate your Microsoft Office credentials under Windows Credentials, and remove them.

Restart and Re-sync

Restart your device, sign back into OneNote, and open the notebook from the web directly into the desktop app to resume normal synchronization.

Troubleshooting Persisting Issues: If the problem continues after resetting credentials, note whether the issue affects a single notebook or all of them, and check if it began immediately following a recent Office update.

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Frequently Asked Questions

Why does OneNote error 0xE0001460 bdf5g occur?

This error typically happens when there is a network connectivity issue, a corrupted cache, or a synchronization conflict between the local notebook cache and OneDrive servers.

Will I lose my notes if I simply sign out of OneNote to fix the error?

Yes, if you have unsynchronized pages, signing out or closing the notebook without backing them up first will result in permanent data loss. Always export the notebook or manually copy unsynced content first.

How do I access Windows Credential Manager to clear Office credentials?

Press the Windows key, type 'Credential Manager', and press Enter. Select 'Windows Credentials', scroll down to find entries containing 'MicrosoftOffice', and click 'Remove'.

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