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How to Hide User Names in Exchange Email Sender Information

Steve KSteve K Oct 14, 2026 870 views

Question details

The user wants to prevent recipients from seeing a user's full display name and instead show an alternative name or just the email address in Exchange Online.

How to Hide User Names in Exchange Email Sender Information
Product
Exchange Online
Device & OS
not provided
Scenario
Configuring remote domain settings to alter how sender information is displayed to external email recipients.
Observed behavior
By default, Exchange Online displays the user's full name. The goal is to configure Simple Display Name settings so that selected recipients see only an email address or a simplified name.
Before you start

Ensure you have Exchange Administrator privileges and the Exchange Online PowerShell module installed on your computer to run the necessary configuration commands.

Solution 1Recommended

Enable Simple Display Name via Exchange PowerShell

Use Exchange Online PowerShell to apply the Simple Display Name configuration to your remote domain.

By enabling the Simple Display Name setting on a remote domain, Exchange will replace the standard display name with the Simple Display Name assigned to the mailbox. If a user does not have a Simple Display Name configured, only their email address will be shown to the recipient.

1
Connect to Exchange Online

Open PowerShell on your computer and connect to the Exchange Online PowerShell module using your administrator credentials.

2
Enable Simple Display Names for the Domain

Run the command: Set-RemoteDomain "Default" -UseSimpleDisplayName $true to enable this feature for the default remote domain.

3
Configure Specific Users (Optional)

If you want certain users to display a specific alternative name rather than just their email address, use the Set-Mailbox command to assign a SimpleDisplayName value to those specific accounts.

4
Wait for Changes to Take Effect

Allow 5 to 10 minutes for the directory changes to propagate across the domain before testing the email sender information.

Enable Simple Display Name via Exchange PowerShell
Scope of Application: Because this command modifies the remote domain settings, it affects external recipients globally. Users without a specific Simple Display Name assigned will automatically fall back to showing just their email address.
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Frequently Asked Questions

How long does it take for the Simple Display Name settings to apply?

After running the PowerShell command, it typically takes between 5 to 10 minutes for the changes to propagate and take effect across the Exchange network.

What happens if I don't assign a Simple Display Name to a user?

If the UseSimpleDisplayName setting is enabled for the remote domain but a specific user has a blank Simple Display Name field, external recipients will only see the user's email address as the sender.

Does this setting affect internal email communications?

No, the Set-RemoteDomain command specifically applies to emails sent to external recipients (the remote domain). Internal emails will typically continue to show the standard full display name.