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How to View Comments When a Microsoft Approval Is Reassigned
Question details
Users need a way to make their comments visible when reassigning a Microsoft Approval request to a new team member.
- Product
- Microsoft Approvals
- Device & OS
- not provided
- Scenario
- A user reassigns an active approval request to a different person and adds a comment explaining the reason for the reassignment.
- Observed behavior
- The reassignment comment does not appear in the notification or the approval details for the new recipient, despite standard approval and rejection comments working correctly.
Check if your team uses a unified communication platform like Microsoft Teams or Slack, as you will need to manually relay the missing information to the new approver.
Use Manual Workarounds for Reassignment Communication
Because the missing reassignment comment is a system limitation, you must use alternative methods to share the necessary context with the new approver.
Currently, Microsoft Approvals does not pass reassignment notes to the new recipient. Until this feature is officially updated, implementing manual communication steps is the only way to ensure workflows proceed without confusion.
Immediately after reassigning the approval, open Microsoft Teams or your preferred chat application and message the new approver with the context they need.
If the approval is tied to a specific document (such as a Word file or Excel spreadsheet), open the document and leave your notes using the built-in comments feature before reassigning.
If the context is critical for compliance, ask the original requester to cancel the current approval and submit a new one with all necessary details included in the main description.
Enhance Team Collaboration with WPS Office
If you frequently encounter limitations with Microsoft Office workflows and approvals, consider switching to WPS Office. It provides a highly compatible, feature-rich environment for seamless document sharing, reviewing, and team collaboration.
- 1. Download the software: Visit the official WPS website and download the appropriate version for your operating system.
- 2. Install WPS Office: Run the setup file and follow the straightforward on-screen instructions to install the suite.
- 3. Start collaborating: Open your existing Office documents, utilize the built-in review tools, and easily share them with your team for feedback.
Frequently Asked Questions
Are approval and rejection comments also hidden in Microsoft Approvals?
No, comments attached to approved or rejected requests function normally. They are visible in the final approval details and are successfully sent to the original requester.
Can I edit a Microsoft Approval request after it has been sent?
Microsoft Approvals does not currently support editing an active request. To change the details or add information to the main body, you must cancel the current request and create a new one.
Will Microsoft fix the missing reassignment comments issue?
This is a known limitation of the current Microsoft Approvals framework. Users are encouraged to submit feedback through Microsoft's official channels to request that reassignment comments be included in future updates.
