Account Security Problems

How to Delete Imported Passwords and Autofill Data from Microsoft Authenticator

Emma Brown Oct 14, 2026 868 views

Question details

The user wants to remove passwords and autofill data that were imported and synchronized in the Microsoft Authenticator app.

How to Delete Imported Passwords and Autofill Data from Microsoft Authenticator

Product: Microsoft Authenticator
Device & OS: not provided
Scenario: Attempting to clear synced password data and autofill information, particularly when the app is unresponsive or the sync account remains connected.
Observed behavior: Passwords remain synchronized as autofill data and are difficult to remove without properly stopping the sync or reinstalling the application.

Before you start

Ensure you have safely backed up or memorized your essential passwords before proceeding, as removing autofill data will delete the saved credentials from the app.

Solution 1Recommended

Stop Synchronization and Remove Autofill Data in Settings

Use this method to safely delete synced passwords and autofill information directly through the Authenticator app's settings without affecting your two-step verification.

This is the most direct way to handle autofill data. It stops the app from pulling new passwords from your Microsoft account and wipes the currently stored autofill data locally.

Open Microsoft Authenticator

Launch the Microsoft Authenticator app on your mobile device.

Navigate to Settings

Tap the menu icon (usually three horizontal lines or dots) and select 'Settings' from the dropdown menu.

Access Autofill Settings

Scroll down through the settings page and tap on 'Autofill settings'.

Select the Sync Account

Tap on 'Sync account' to view the Microsoft account currently synchronizing your passwords.

Stop Sync and Remove Data

Select the 'Stop sync and remove all autofill data' option. Confirm your choice to permanently remove the imported passwords from the app.

Stop Synchronization and Remove Autofill Data in Settings

Two-Step Verification Remains Active: Performing this action only removes autofill data and passwords. Your two-step verification tokens and linked accounts will remain fully functional.

Solution 2

Reinstall Microsoft Authenticator

Use this method if the app becomes stuck, unresponsive, or if the autofill data refuses to delete using the standard settings.

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Frequently Asked Questions

Will deleting autofill data disable my two-step verification?

No, stopping the sync and removing autofill data only affects saved passwords and addresses. It does not disable or remove your two-step verification (2FA) accounts.

Why can't I delete a single password from Microsoft Authenticator?

If the passwords are synchronized from your Microsoft account, you generally cannot delete them individually from the Authenticator app. You must delete them directly from your Microsoft Edge browser or the Microsoft account dashboard online.

What should I do if the Authenticator app freezes while removing data?

If the app becomes completely unresponsive while trying to delete autofill data, disconnect your accounts, uninstall the Microsoft Authenticator app from your device, and reinstall it from your device's app store.

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