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License & Subscription Issues

Does Microsoft Project Plan 3 Include Project Online and Desktop Client?

Nimra MalikNimra Malik Oct 15, 2026 870 views

Question details

The user is asking whether their Microsoft Project Plan 3 subscription provides access to both Project Online and the downloadable desktop client.

Does Microsoft Project Plan 3 Include Project Online and the Desktop Client?
Product
Microsoft Project Plan 3
Device & OS
not provided
Scenario
Setting up project management tools after acquiring a Project Plan 3 license.
Observed behavior
The user can download the desktop client but cannot immediately access or utilize Project Online features because the online instance requires explicit administrative provisioning.
Before you start

Verify that your Microsoft 365 account has an active Project Plan 3 license assigned and locate the contact information for your organization's IT administrator.

Solution 1Recommended

Provision Project Online and Access the Desktop Client

While Project Plan 3 includes both applications, an admin must configure the online environment before you can use web-based resource management.

Microsoft Project Plan 3 includes the downloadable Project Professional desktop application as well as access to Project Online features. However, simply installing the desktop client does not configure your online permissions or enable resource management.

To fully utilize the cloud features, a Microsoft 365 administrator must provision the Project Online instance and manually assign users to the correct security groups.

1
Install the Desktop Client

Log in to your Microsoft 365 account portal, navigate to the 'Apps & devices' section, and download the Project Professional desktop application.

2
Request Instance Provisioning

Contact your Microsoft 365 administrator and request that they provision a Project Online instance for your organization's tenant.

3
Configure Security Groups

Ask your administrator to add your user account to the appropriate Project Online security groups, such as the 'Project Managers' group, to grant you the necessary permissions.

4
Set Up Organizational Settings

Work with your IT team to configure organizational project-management settings, enterprise resources, and scheduling rules within the newly provisioned Project Online instance.

Provision Project Online and Access the Desktop Client
Admin Privileges Required: Standard users cannot provision a Project Online instance. These steps must be performed by an administrator with global or SharePoint admin rights in Microsoft 365.
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Frequently Asked Questions

Can I use Project Online features immediately after buying Project Plan 3?

No. Even though Project Plan 3 includes Project Online, an IT administrator must first provision the Project Web App (PWA) instance and configure user access permissions before you can use it.

Is the downloadable client in Project Plan 3 the same as Project Professional?

Yes, Project Plan 3 includes the subscription version of the Project Professional desktop client, which is kept up to date with the latest features.

Why am I getting an 'Access Denied' error when trying to open Project Online?

This error typically occurs if your Microsoft 365 administrator has provisioned the Project Online instance but has not yet added your specific user account to the correct security group, such as 'Project Managers' or 'Team Members'.