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Fix Microsoft Adoption Training Videos Not Playing or Unavailable
Question details
Users are unable to view or play previously available training videos on the Microsoft Adoption website.
- Product
- Microsoft Adoption Site
- Device & OS
- not provided
- Scenario
- Trying to access cloud storage training materials for OneDrive, Teams, and SharePoint Online.
- Observed behavior
- Embedded training videos no longer play or fail to appear entirely within the related articles on the Microsoft Adoption site.
Ensure your internet connection is stable and try clearing your browser cache to rule out local webpage loading errors before looking for alternative video sources.
Watch the Training Content on Microsoft's YouTube Channel
Since the embedded videos on the Adoption site are currently broken, the fastest workaround is to view the exact same content on Microsoft's official YouTube channel.
Microsoft frequently hosts its adoption and training videos on public platforms alongside their official website. If the website's video player fails, the source repository remains active.
Open your preferred web browser and go to YouTube.
Type 'Microsoft Community Learning' into the search bar and press Enter to locate the official channel hosting the adoption content.
Click on the channel's 'Playlists' tab or use the channel-specific search icon to find the exact training tutorials for Teams, OneDrive, or SharePoint Online.
Report the Missing Videos to the Feedback Portal
Alerting the site administrators to the broken embeds helps them resolve the issue for all users faster.
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Frequently Asked Questions
Why did the Microsoft Adoption training videos suddenly disappear?
This is typically caused by backend updates to the Microsoft Adoption website or broken HTML embed codes. The actual video files are not deleted; they simply fail to display on the webpage.
Can I access Microsoft Teams and SharePoint training elsewhere?
Yes. Comprehensive tutorials and training content for Teams, SharePoint, and OneDrive are available on the 'Microsoft Community Learning' YouTube channel, as well as within the built-in 'Help' section of the desktop applications.
How long does it take for Microsoft to fix the embedded videos?
Resolution times vary depending on the volume of reports received by their web team. Submitting an accurate ticket through the Community and Adoption Feedback Portal can help expedite the fix.
