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Fix Project Online Web Part Not Displaying Project Data
Question details
A custom Project Online web part updates the title but fails to display the underlying project data.
- Product
- Microsoft Project Online
- Device & OS
- not provided
- Scenario
- Developing or maintaining a custom web part to display specific project information.
- Observed behavior
- The web part title changes successfully, but the actual project data is missing or fails to render on the page.
Ensure you have developer-level permissions for the SharePoint site and access to the custom web part's source code before troubleshooting.
Troubleshoot Custom Web Part Code and Permissions
Identify the root cause by inspecting browser developer tools for API errors and verifying SharePoint permissions.
Because this issue involves a custom web part rather than an out-of-the-box Project Online feature, the problem is most likely related to custom JavaScript, JSON handling, or specific SharePoint permissions.
Open your browser's Developer Tools by pressing F12, and check the Console and Network tabs for any JavaScript runtime errors or failed API requests when the web part loads.
In the Network tab, locate the REST or API call fetching the project data. Ensure that the JSON data returned is correctly formatted and contains the expected fields.
Confirm that the user viewing the web part has sufficient SharePoint and Project Online permissions to access the underlying data being queried.
If the issue persists, post the reproducible code and a sanitized configuration snippet in the Microsoft Q&A forum. Be sure to use the SharePoint tag to reach experts in custom scripting.
Manage Your Project Documents Seamlessly with WPS Office
While resolving advanced Project Online scripting issues, you still need a reliable tool to handle your project documents, spreadsheets, and presentations. WPS Office offers a powerful, lightweight, and completely free alternative to Microsoft Office.
- 1. Download the installer: Visit the official WPS Office website and download the free version compatible with your operating system.
- 2. Install the software: Run the installer and follow the on-screen instructions to set up the lightweight office suite on your device.
- 3. Open project documents: Launch WPS Office and directly open your existing Microsoft Office project files without needing to convert them.
Frequently Asked Questions
Why does my custom SharePoint web part show the title but no project data?
This typically occurs when the web part's HTML framework renders correctly, but the custom JavaScript responsible for fetching and mapping the API data fails due to network errors, permission blocks, or incorrect JSON parsing.
How can I debug a custom Project Online web part effectively?
Use your browser's Developer Tools (F12). The Network tab helps you track failed API calls and inspect server responses, while the Console tab displays any JavaScript errors preventing the data from rendering.
Where is the best place to get help for custom SharePoint scripting?
The Microsoft Q&A forum is the ideal platform for advanced scripting support. Ensure you tag your post with 'SharePoint' and provide a simplified, sanitized version of your web part code for the community to review.
