How to Make Audio and Video Calls on HoloLens 2 with Microsoft 365
Question details
The user wants to integrate HoloLens 2 with Microsoft 365 to facilitate audio calls, video calls, screen sharing, and remote mixed-reality collaboration.

- Product
- HoloLens 2 and Microsoft 365
- Device & OS
- not provided
- Scenario
- Engaging in remote collaboration, screen sharing, and communication using a mixed reality headset within a corporate environment.
- Observed behavior
- The user is looking for confirmation and methods to achieve video and audio calling functionality using their HoloLens 2 device within the Microsoft ecosystem.
Ensure your HoloLens 2 device is connected to a stable Wi-Fi network and that your Microsoft 365 account has an active Microsoft Teams license enabled by your organization.
Use the Microsoft Teams App on HoloLens 2
HoloLens 2 fully supports direct Microsoft Teams integration, allowing you to seamlessly join meetings, initiate audio and video calls, and view shared screens right from your mixed reality headset.
Microsoft Teams is available directly on HoloLens 2. It bridges the gap between traditional desktop communication and mixed reality, enabling a hands-free collaboration experience.
Use the bloom gesture to open the Start menu on your HoloLens 2, then select the Microsoft Teams application.
Log in using your corporate Microsoft 365 credentials that are licensed for Microsoft Teams.
Navigate to the 'Calls' or 'Meetings' tab using hand tracking or voice commands. Select a contact to start an audio/video call, or choose an active meeting to join and begin sharing your view.

Connect via Dynamics 365 Remote Assist
If you require advanced spatial annotations alongside your audio and video calls, Dynamics 365 Remote Assist is a specialized app that connects HoloLens 2 users with Teams users.
Enhance Your Desktop Collaboration with WPS Office
While your HoloLens 2 handles mixed reality communication, WPS Office serves as a highly compatible, free, and lightweight alternative to Microsoft 365 for creating, editing, and sharing your standard office documents across all other devices.
- 1. Download the software: Visit the official WPS Office website to download the free installation package for your preferred desktop or mobile operating system.
- 2. Install and launch: Run the installer and follow the on-screen prompts to set up the lightweight office suite in minutes.
- 3. Open your documents: Directly open, edit, and save your existing Microsoft Office files seamlessly without experiencing formatting issues.

Frequently Asked Questions
Can I share my HoloLens 2 view during a Microsoft Teams call?
Yes, HoloLens 2 users can share their mixed reality video feed directly into a Teams meeting, ensuring that remote participants can see exactly what they are looking at in real-time.
Do remote desktop users see holograms placed by a HoloLens 2 user during a call?
When using Microsoft Teams or Dynamics 365 Remote Assist, remote participants on desktop or mobile devices can see the holograms, digital documents, and spatial annotations present in your mixed reality environment.
Can HoloLens 2 receive calls from users on mobile devices?
Yes, colleagues using the Microsoft Teams app on iOS or Android devices can initiate and receive calls with a HoloLens 2 user without needing any additional specialized hardware.
Where can I find detailed guides for configuring HoloLens 2 calls?
You can consult the official Microsoft Learn documentation, which provides in-depth tutorials and network prerequisites for making and receiving calls using Microsoft Teams and Dynamics 365 Remote Assist.




