How to Retrieve a Lost Excel Certification Certificate from 2020
Question details
The user needs to locate and recover a missing Microsoft Excel certification certificate that was earned in 2020.

- Product
- Microsoft Excel
- Device & OS
- not provided
- Scenario
- The user earned an Excel certification in 2020 but currently cannot find the physical or digital certificate copy.
- Observed behavior
- The certificate is missing from immediate access, requiring the user to recover it via their Microsoft profile or MCID.
Ensure you have the email address you originally used to register for your 2020 Excel exam, as this is required to access your Microsoft Certification Dashboard.
Download from the Microsoft Certification Dashboard
Access your official Microsoft profile to view, download, and print your past certifications and transcripts.
Microsoft centralizes all certification records in one dashboard. As long as you know the email account associated with your exam, you can retrieve your digital certificate at any time.
Navigate to the official Microsoft Certification Dashboard and sign in with the Microsoft account linked to your 2020 exam.
On your dashboard profile, locate and click on the 'Certificates' or 'Transcript' menu option.
Find your Excel certification in the list of achievements and click the 'Download' or 'Print' button to save a PDF copy.

Request Help on the Microsoft Certification Forum
If your certificate is missing from the dashboard or you do not know your MCID, forum moderators can help locate your records.
Practice Your Certified Skills with WPS Office
While you recover your Microsoft Excel certification, you can continue managing complex data effortlessly with WPS Office. It is a free, lightweight, and highly compatible alternative to Microsoft Office, designed to handle all your spreadsheet needs without a subscription.
- 1. Download the Installer: Visit the official WPS Office website and download the free software package.
- 2. Install WPS Office: Run the downloaded installer and follow the quick on-screen instructions.
- 3. Open Your Spreadsheets: Launch WPS Spreadsheets and open any existing Excel files to start working seamlessly.

Frequently Asked Questions
What is an MCID and why is it important?
MCID stands for Microsoft Certification ID. It is a unique identification number assigned to you when you first register for a Microsoft exam. You need it to track your exam history, link your profile, and download certificates.
Can I merge two Microsoft certification profiles?
Yes. If you accidentally created multiple accounts using different emails, you can contact Microsoft Certification Support to merge your profiles, ensuring all your certificates, including your 2020 Excel exam, appear under one account.
Do Microsoft Office Specialist (MOS) certifications expire?
Generally, Microsoft Office Specialist certifications, such as an Excel certification from 2020, do not expire. However, they demonstrate proficiency in a specific software version (like Excel 2016 or 2019) rather than the most current release.




