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How to Use a Different Time Zone in Microsoft Bookings
Question details
The user needs to configure Microsoft Bookings to display appointment slots in a specific time zone for both business and personal booking pages.
- Product
- Microsoft Bookings
- Device & OS
- not provided
- Scenario
- Setting up customer booking pages to ensure appointments are scheduled and displayed correctly across different regional time zones.
- Observed behavior
- Business booking pages can lock into a specific time zone, but personal booking pages dynamically default to the booker's local time zone and cannot be forced into a single global time zone.
Determine whether you are modifying a Business Booking page or a Personal Booking page, as Microsoft Bookings handles time zone configurations differently for each page type.
Set a Fixed Time Zone for Business Booking Pages
Use this method if you want all customers to see available time slots in your business's official time zone, regardless of their geographical location.
Business booking pages provide the flexibility to lock your calendar to a specific region. This ensures that no matter where your clients are located, they will view your availability strictly in your operating time zone.
Open Microsoft Bookings and navigate to the 'Booking page' tab from the left-hand menu.
Scroll down the page until you find the 'Region and time zone settings' section.
Click the time zone drop-down list and select your desired business time zone (e.g., Pacific Time).
Check the box next to 'Always show time slots in business time zone' to enforce this setting for all visitors.
Click 'Save' at the top of the page to apply and publish your updated time zone configuration.
Managing Time Zones on Personal Booking Pages
Since personal bookings dynamically adapt to the customer's browser, use this method to instruct clients on how to manually adjust their booking time zone.
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Frequently Asked Questions
Why are my personal Bookings showing in Central Time instead of Pacific Time?
Personal booking pages automatically detect and display the time zone set in the booker's web browser or Outlook settings. If the person viewing the page is in Central Time, the system adapts the availability to that specific time zone.
Can I force a specific time zone for personal booking pages in Microsoft Bookings?
No, Microsoft Bookings currently does not allow administrators to force a single global time zone for personal booking pages. Customers must manually adjust the displayed time zone using the globe icon on the booking interface.
Does the 'Always show time slots in business time zone' setting affect calendar invitations?
No, calendar invitations sent to the customer after booking will still automatically adjust to reflect their local time zone within their personal email client or calendar application.
